Project Manager - Nurse Call Installation - USA

Job Description

Job Description

About Austco

Austco is a global manufacturer of hospital and clinical communications hardware and software. We make innovative products that help nurses and caregivers as they care for their patients. Established in Perth, Australia in 1986, Austco builds the most advanced nurse call and clinical communications technology in the world.

Austco's corporate head office is located in Melbourne, Australia. Our international offices are located in the USA, Canada, the UK, Singapore and New Zealand. The R&D and Order Fulfillment business units are based in Dallas, Texas.

Position Summary

We're looking for a hands on Project Manager to lead nurse call system installations on new construction and replacement projects. You'll be on site as much as you're in the office, working directly with contractors, hospital staff and internal teams to get every installation right.

We need someone with a genuine construction and low voltage background. Someone who can read a set of drawings, walk a job site with confidence, and knows how to keep a project moving while keeping the customer happy.

On Site Leadership & Installation

•Lead nurse call installations from planning through to commissioning, with regular time on site.

•Coordinate subcontractors, installers and internal teams so every trade knows what's next.

•Walk the job, check the work, and solve problems before they become delays.

Customer Service & Communication

•Be the main point of contact for customers, contractors and vendors throughout the project.

•Represent Austco professionally at site meetings and keep customers updated regularly.

•Handle tough conversations calmly, protecting the relationship and the project.

•Work daily with Technical Service, Sales and CAD teams to keep everyone aligned.

Documentation & Compliance

•Track RFIs, change orders, drawings and close out packages.

•Keep installation checklists and as built drawings up to date.

•Follow site specific protocols, healthcare regulations and industry standards.

Budget & Invoicing

•Track project budgets and control costs.

•Manage monthly revenue forecasts and invoicing through SimPro.

•Report project status monthly for internal reporting.

Technical Know How

•Apply working knowledge of low voltage systems, structured cabling and basic networking (IP addressing, subnetting).

•Review system designs and installation drawings for accuracy.

•Ensure installations meet US electrical codes and healthcare communication standards.

Required Qualifications and Experience

•3+ years managing low voltage, electronic security, healthcare technology, communications or nurse call installation projects, ideally in a construction environment.

•Hands on experience with structured cabling, low voltage systems, system commissioning, field installation and job site coordination.

•Ability to read and interpret construction drawings, specifications and project documentation.

•Experience with SimPro or similar project management, scheduling, costing or field service software.

•Strong customer communication and stakeholder management skills, with a proven track record of delivering projects on time and on budget.

•Experience with one or more of the following systems is highly desirable: nurse call, access control, CCTV, intrusion detection, RTLS, intercom, audiovisual, BMS, fire alarm or other low voltage building technologies.

•Proven ability to manage a caseload of 12 to 30 concurrent projects of varying size and complexity, staying flexible and leveraging resources to work efficiently without losing focus on the customer.

Preferred

•Familiarity with nurse call systems such as Austco, Rauland or Hillrom.

•Certifications such as PMP or CCNA are a plus, not required.

•Knowledge of US building and electrical codes.

Competencies

•Clear, friendly and direct communication.

•Comfortable on a job site and confident with tools and trades.

•Strong organization and attention to detail.

•Financial awareness and a focus on getting projects done right.

•Comfortable adopting and using AI tools in day to day workflows to work more efficiently.

Work Requirements

•Based out of our Irving, TX office, with regular travel to job sites across the US.

•Flexible schedule to fit project needs, including early or late site visits.

•Valid driver's license and reliable vehicle.