Pro Customer Service/Sales
The Home Depot
Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. Responsibilities Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Build and maintain professional relationships with Pro customers; proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations; provide outstanding service based on unique project needs. Meet monthly sales goals and other metrics to drive sales in the store. Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge to help ensure each Pro customer’s project is a success. Collaborate to maintain a clean, organized, and safe environment; resolve delivery issues; communicate Home Depot’s advantages over competitors. Support store goals by monitoring inventory, executing sales initiatives, and upholding high standards of customer service and safety. Note language considerations: bilingual communications skills may be preferred at certain locations; language varies by customer need. Qualifications Bilingual communications skills may be preferred at certain locations; language varies based on customer need. #J-18808-Ljbffr The Home Depot
- A leading home improvement retailer in Florida is seeking individuals for its Pro Customer Service/Sales Team. This role involves assisting professional customers, managing product orders, and driving sales through expert recommendations. Team members will need strong...Suggested
- A leading home improvement retailer is seeking team members for their Pro Customer Service/Sales Team in Tampa, Florida. This role is dedicated to delivering an exceptional experience for professional customers, including contractors and commercial clients. Responsibilities...SuggestedFor contractors
- A leading home improvement retailer is seeking dedicated team members for their Pro Customer Service/Sales team in Tampa, Florida. This position involves delivering exceptional service to professional customers, achieving sales goals, and fostering strong relationships...Suggested
- A leading home improvement retailer is looking for dedicated team members to join its Pro Customer Service/Sales Team in Florida. This role focuses on providing exceptional service to professional customers such as contractors and property owners, helping them succeed...SuggestedFor contractors
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