Customer Service Production

GDP CONSULTING INC

Job Description

About the Role:

GDP Promos is looking for a motivated and personable Customer Service Production professional to join our growing team in Jupiter, FL. This is an exciting opportunity to be part of a dynamic organization where your contributions make a real impact every day. If you thrive in a fast-paced environment and love connecting with people, we want to hear from you! Our clients are Cruise Based and Bank Based.

Responsibilities:

Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring client satisfaction
Support daily production operations by maintaining efficient workflow and meeting output goals
Communicate effectively with clients and team members to coordinate service delivery
Document customer interactions, transactions, and feedback accurately in company systems using Acctivate, Oracle and Enterprise Systems.
Meet or exceed performance metrics including response time, quality, and customer satisfaction scores

Requirements:

Prior experience in customer service, client relations, or a production-oriented role preferred
Strong verbal and written communication skills
Ability to multitask and prioritize in a high-volume, fast-paced environment
Detail-oriented with strong organizational and problem-solving abilities
Proficiency with basic computer applications and data entry
Positive, team-first attitude with a commitment to delivering quality results
High school diploma or equivalent required; additional education a plus

About Us:

GDP Promos is a trusted Promotional Products Distribution company based in Jupiter, FL, dedicated to delivering high-quality solutions and exceptional service to our clients. Our team is built on a culture of collaboration, integrity, and continuous improvement — values that keep both our clients and employees coming back. We are proud to offer a supportive work environment where talented individuals can grow their careers and make a meaningful difference.

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Vacancy posted 5 days ago

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