Lead Guest Service Associate - Sales & Guest Experience (Midvale Fort Union )

Job Details Job Location: 7036 Union Park Ave - Midvale, UT 84047 Salary Range: $7.25 - $14.00 hourly Position Summary The role of a Guest Service Associate (GSA) is the first and last impression of the guest's entire experience, so it is important to always maintain a cheerful and positive attitude. A Guest Service Associate is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a GSA shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. Please note that this is a sales position. Duties and Responsibilities Sell wax passes. Open and close the center. Manage the flow of guests in and out of the center and assist with questions; maintain the Reservation Book regarding the guest's requests and associate availability. Educate all guests on European Wax Center's product portfolio, Strut 365™ and demonstrate products to guests, and explain benefits and savings of Wax Passes and consistency with waxing. Maintain the front of the center, including restocking product shelves and refilling brochures and card holders. Educate guests on current in-center promotions. Check schedule weekly. Arrive on time wearing the appropriate dress code and name tag. Follow all corporate policies and procedures. Participate in community events and street team marketing when requested. Attend all weekly Strut Sessions; if a Strut Session falls on a day the associate is not scheduled, attend at least one per month. Engage in Strut Bloomfire by actively commenting on questions and posts. Create a memorable guest experience by using EWC terminology and tailoring scripts and standard responses while working in the location. Maintain and exceed center and individual goals. Ensure center cleanliness. Other duties as assigned. Qualifications High school diploma or GED required; or one–two years related experience or training. Equivalent combination of education and experience also considered. #J-18808-Ljbffr NORTH AMERICAN WAX COMPANY LLC