Family Nurse Practitioner Virtual Care - MC

Description

Job Title

Family Nurse Practitioner Virtual Care

Position Description

The Telehealth Nurse Practitioner delivers patient care services through a remote technology platform. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced-based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients ranging in age 18 months and above. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Telehealth providers report directly to the Enterprise Initiative Lead.

Roles Responsibilities

• Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for patients ranging in age 18 months and above.

• Provide patient counseling inclusive of pregnancy prevention, STI prevention/safer sex practices, contraceptive care counseling, and medication management.

• Educate patients on health maintenance and respond to patient care inquiries.

• Document all patient care within an EHR according to MinuteClinic policies and procedures.

• Provide care and coordination of patients with internal and external colleagues, including the broader patient-centered medical home, ensuring the highest standard of care is provided for all patients at all times.

• Work effectively within a patient care team, including fellow Providers, Collaborative Physicians, para-professionals, Pharmacists, and other members of the health care team.

• Deliver excellent customer service and seek to increase patient engagement and satisfaction through integration of feedback.

• Collaborate with pharmacy and front store colleagues to provide a complete patient experience while maintaining patient confidentiality in accordance with PHI and HIPAA standards.

• Resolve conflict using appropriate management techniques and cultivate positive relationships among practice employees, colleagues, and external partners.

• Remain accountable to managing business needs including budget, payroll, inventory, billing insurance, and payment collection.

• Work independently, prioritize and solve problems, and advocate for patients and practice.

Skills

• Must have IL license. Candidates with multiple state licenses are preferred.

• Must hold an unrestricted license and have the ability to obtain multi state/compact privileges and licensure in noncompact states as required by the business.

• Basic Life Support (BLS) certification.

• Minimum of two years of medically-relevant experience.

• A minimum of high speed/broadband internet connectivity with a download speed of at least 25 download and 3 upload speed.

• Effective verbal, written, and electronic communication skills.

• Outstanding organizational skills and ability to multi-task.

• Initiative, problem-solving ability, adaptability and flexibility.

• Ability to work without direct supervision and practice autonomously.

• Is proficient with information management and technology.

• Capacity to collaborate with professional colleagues as necessary to provide quality care.

Education

• Completion of a Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required.

• Verifyable High School Diploma or GED Required.