CWB Pool Asset Management Specialist

CWB Pool Asset Management Specialist

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.

Reference number

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Job details

Domain

Programs / Customer Relations

Job field / Job profile

Customer services and support - Fleet management

Job title

CWB Pool Asset Management Specialist

Employment type

Permanent

Professional category

Employees / Staff

Part time / Full time

Full-time

Job description

SUMMARY OF JOB PURPOSE

Responsible for handling the corporate workload balance (CWB) of Pool assets coming in for repair from Pool Brazil & Pool France. Interacting with Safran Helicopter Engines USA repair center & maintenance center; coordinating with Pool Brazil & Pool France to proactively anticipate, resolve problems, and create conditions to support needs while achieving the target service rate requested; Demonstrate creative problem solving skills along with proficient Safran Helicopter Engines processes knowledge to propose process change and improvement initiatives as well as customized solutions for customer needs.

2.0 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the inductions ensuring an RFQ has been received, and necessary projects have been created in SAP/OPX

• Ensure the normal progress of the engines in repair as per the TAT goal, and prioritize (communicating with the shop) if needed considering the future customer's requirements

• Prepares and submits quotes to the customers

• Coordinate the shipment

• Prepare and send the invoice Customer support management:

• Ship engines to foreign countries

• Ensure the commercial policy application

• Ensure a back-up function to the Pick-Up service and Core Return Coordinator role Projects Management:

• Support projects helping to increase the customer satisfaction and decrease TAT and cost

• Support projects improving the accuracy of the stock in the different IT systems

• Support initiatives to improve the efficiency within the Department and between departments

• Propose idea and improvement projects

3.0 SCOPE AND ACCOUNTABILITIES

• No supervisory or budget responsibilities; and employee would hold confidential and sensitive information and divulging information would lead to invasion of privacy; however, would cause low risk of damage to organization if an error was to occur within the position.

Candidate skills & requirements

• 3 +years of related experience

• Associate or bachelor's degree preferred. • Advanced - Microsoft Office: Outlook, Word, Excel, PowerPoint, SharePoint and SAP user Experience is preferred • Experience in delivering results under pressure and take decisions • Experience in working across international cultures and being sensitive to local sensitivities

• Lean sigma or project management certification would be an asset

This position requires access to information and hardware subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The selected candidate must be a U.S. person or must meet eligibility requirements for access to export-controlled information and hardware.

Annual salary

tbd

Job location

Job location

North America, United States, Texas

City (-ies)

Grand Prairie

Applicant criteria

Minimum education level achieved

Vocational/Trade School

Minimum experience level required

More than 3 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes