Client Services Manager (Care Manager) - Senior Home Care

$50k

HSC Central Ohio LLC

Job Description

Description:

Help seniors age with dignity while leading the care that makes it possible.

HomeWell Care Services is seeking a compassionate, organized, and accountable Client Services Manager to coordinate care, support caregivers, and ensure exceptional service delivery for seniors aging safely at home. If you enjoy building relationships, solving problems, and making a meaningful difference in people's lives, we'd love to meet you.

Why Join HomeWell?

HomeWell Care Services has proudly earned Activated Insights' Leader in Experience, Provider of Choice, and Employer of Choice awards in 2022, 2023, 2024, 2025, and 2026 .

We Offer:

Company vehicle provided for work-related travel
Competitive salary starting at $50,000+ annually
Health, dental, vision, life, short-term disability, and long-term disability insurance
401(k) contribution
Paid Time Off (PTO)
Nine (9) paid holidays
Opportunity to earn comp time while participating in the on-call rotation
Supportive, team-oriented work environment

What You'll Do

Coordinate client care services, including assessments, care planning, client visits, and caregiver introductions
Supervise and support caregivers through coaching, orientation, quality assurance visits, and performance management
Serve as a primary point of contact for clients, families, caregivers, and referral partners
Collaborate with the Staffing Coordinator to ensure appropriate caregiver-client matches
Maintain accurate documentation and support compliance requirements, including long-term care insurance documentation
Participate in an on-call rotation to address urgent client and caregiver needs
Work collaboratively across departments and perform other duties as assigned to support the success of our clients and team

Requirements:

What You'll Bring

Minimum of 2 years of experience in a care-related field
Previous supervisory or leadership experience
Strong communication, relationship-building, and problem-solving skills
Ability to lead, coach, and hold team members accountable
Valid driver's license, proof of insurance, and ability to travel locally
Basic computer proficiency, including Microsoft Office and data entry
Ability to successfully pass a criminal background check

Schedule

Full-time position
Monday–Friday, 8:30a.m. – 5:00 p.m.
Participation in a shared evening and weekend on-call rotation
Some flexibility required based on client needs

Apply

Vacancy posted 6 days ago

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