Community Services Assistant Supervisor

We accept applications for open positions. We are an equal opportunity employer.

Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion.

Hiring Range : $21.50/hr - $24.50/hr commensurate with experience

Job Purpose:

The primary function of this role is to assist the supervisor with the continuous direction and day-to-day operation of the Com Hab program.

Essential Functions:

• Maintain the health and wellness of the individuals served, to include understanding and following all safeguards and plans to provide the appropriate level of support in various situations.
• Complete pre-Life Plan staff action plan review form and attend and participate in Life Plan meetings.
• Attend Intake Committee meetings, and complete home visits as part of the intake process.
• Add new referral information to the electronic record system.
• Ensure all billing components have been completed prior to the start of service.
• Maintain the health and wellness of the people served, including understanding and following all safeguards and plans to provide the appropriate level of support in various situations.
• Complete pre-Life Plan staff action plans, review form and participate in Life Plan meetings.
• Attend Intake Committee meetings and complete home visits as part of the intake process.
• Add new referral information to the electronic record system.
• Monitor all required documentation in accordance with Office for People with Developmental Disabilities (OPWDD) regulations.
• Provide assistance and instruction on a daily basis to support Staff Action Plans (SAP)
• Provide support and assistance to Direct Support Professionals (DSP’s), to include completing spot checks via phone or in person.
• Ensure all shifts have proper levels of coverage.
• Ensure all required company reports are completed per specification.
• Exercise sound judgment as a matter of course and hold protected health information, to include HIPAA and other sensitive information in the strictest confidence in accordance with HIPAA and other company polices.
• Assist with staff meetings as requested.
• Demonstrate competencies of role as defined by OPWDD as identified during departmental orientation.
• Follow up on all employee documentation to include staff action plans, notes, monthly summaries, electronic visit verification forms, to ensure they are accurate and current.
• Report all policy violations to appropriate personnel.
• Attend all staff meetings.
• Promote workplace safety.
• Perform other duties as assigned by Com Hab Supervisor and/or designee within scope of practice.

Non-Essential Functions:

• Participate on various committees as able.
• Attend all meetings as required.
• Assist in On-call rotation as needed.

Compliance:

• Must maintain confidentiality and exercise discretion concerning all business-related matters, including but not limited to board/vendors/donors’ names, investigations, finance, operations, and employee relations matters.
• Must be willing to complete specific company required trainings as mandated by our governing agency, Office for People with Developmental Disabilities (OPWDD), at time of hire and annually thereafter.
• Must adhere to all departmental /company policies & procedures at all times and ensure compliance with direct report.

Professional Deportment:

Consistently demonstrate EPI’s Values:

1. Integrity
2. Courage
3. Adaptability
4. Respect

Education and Experience:

• Minimum High School Degree or GED with one (1) year experience in human services. Associates or Bachelor degree preferred in a related field with one (1) year experience in human services preferred.

Computer:

• Strong Working Knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams, and electronic medical record systems

Qualifications

• Travel is required for this position. A valid NYS Driver’s License is required to operate agency vehicle and/or personal vehicle.
• Mature interpersonal/professional skills to effectively collaborate, resolve issues, and maintain confidentiality.
• Solid verbal and written communication skills and ability to communicate with all persons supported and employees within various levels of the organization.
• Demonstrated ability to use poise, tact, and diplomacy, during difficult and/or stressful situations.
• Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines.
• Ability to train in and perform all required trainings for this position, including Strategies for Crisis Intervention and prevention-revised (SCIP-R), CPR, First Aid if applicable per department’s requirements.

Supervision:

• Oversight of approximately forty (40) Direct Staff Professionals (DSPs), to include assisting with recruitment, hiring, departmental orientation, training, work schedules, and managing performance.
• Maintain required staffing levels of supervision of participants.
• Ensure employees are compliant with all required training via the learning management system and in-person.

Benefits:

• 403(b) with discretionary match
• Dental & Vision insurance
• Employee assistance program
• Flexible spending account
• Health insurance with HSA and employer match
• Health savings account
• Life insurance
• Generous PTO bank
• Parental leave
• Referral program

Physical Demands:

The physical demands described below are representative of those that are required to successfully perform the essential functions of this job. Individuals with disabilities, which impact their ability to perform the essential functions, will need to review reasonable accommodations with Human Resources.

• Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• May be exposed to strong odors from time to time.
• Must be able to lift and carry up to (50) lbs.

While performing the duties of this position, exposure to changing weather conditions will occur.

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Empowering People's Independence(EPI)

1650 South Avenue
Rochester, N.Y. 14620
Call or Text us at View phone number on aiapply.co
View email address on aiapply.co