Field Service Representative

Field Service Representative|Suterra# Field Service RepresentativeSuterra | Fresno, CA | Sales/merchandising | Not Applicable | Full-time | Job ID: REF6590NShare* Email## Company Description**Be the Force Driving Global Operational Excellence**Suterra is seeking a Field Service Representative to support and execute in-field operations across Central California. This role is ideal for someone who enjoys hands-on work, solving problems outdoors, partnering with growers, and representing an innovative, science-driven agriculture company.This position requires driving a company vehicle; candidates must have an **acceptable driving record**.## Job Description**What You’ll Do****Field Execution & Technical Support*** Deploy Suterra products accurately and efficiently—ranging from assisting with deployments to independently executing full territory schedules.* Organize and support temporary labor crews; at higher competency levels, supervise and coordinate full field labor teams.* Collect, record, and report reliable in-field data to support product performance, product development, and trial research.* Partner with the Technical Field Team on trial setup, installation, sample collection, and data reporting.* Use mapping tools and mobile applications to track deployments and maintain service accuracy.* Participate in trade shows, grower meetings, and regional agricultural events as needed.**Customer Service & Relationship Management*** Build and maintain strong relationships with growers and distributors.* Respond to basic customer questions and escalate more complex inquiries to leadership or Customer Care.* Provide feedback on product use, grower observations, and service opportunities.* Professionally represent Suterra in the field and at customer-facing events.**Service Results & Accountability*** Complete assigned service routes on time and with high attention to detail.* Record service notes, product counts, mapping data, and customer interactions in the CRM system.* Identify inefficiencies and recommend improvements to service processes.* Support logistics planning for deployment activities and seasonal execution.* Share market observations or emerging trends with the team.**Team Collaboration & Development*** Participate in ongoing training, mentorship, and skill development to advance field and technical capabilities.* Share best practices and support onboarding of new or temporary staff.* At higher levels, mentor FSR I team members and support coordination of field crews.## Qualifications**What You Bring*** 2+ years of agricultural, field service, or similar outdoor work experience.* Strong communication and interpersonal skills; able to maintain professional grower relationships.* Reliable, detail-oriented work ethic with a focus on safety, quality, and accountability.* Ability to work independently and as part of a field team—sometimes supporting, sometimes leading.* Comfortable working in agricultural environments with flexible hours during seasonal peaks.* Proficiency in Microsoft Office; CRM experience preferred.* Familiarity with agricultural equipment and field operations.* Pest management experience and/or PCA license preferred.* **Valid driver’s license and acceptable driving record required.****Physical & Travel Expectations*** Regular standing, walking, bending, lifting (10+ lbs), and driving in agricultural field conditions.* Frequent travel by company vehicle; occasional overnight travel may be required during peak seasons.If you feel like you are a great fit for: Field Service RepresentativeShare This Job* Email #J-18808-Ljbffr The Wonderful Company LLC