Operations Supervisor (*Hybrid)

Job Description

Job Description

The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location. 

*Hybrid -  This position requires onsite training in Auburndale, FL, typically up a few months, with the duration varying based on individual progress and business needs. After training, employees transition to a hybrid schedule with 3 days per week in the office, 2 days from home.  Work arrangements, including hybrid schedules, are subject to change based on business needs, operational requirements, and company policy. Candidates must live within commuting distance of our Auburndale, FL office. 

"A Day in the Life"

As an Operations Supervisor you will report to the Regional Operations Manager and will be responsible for providing customer service, administrative and sales support, and scheduling the delivery, installation, and removal of modular buildings and other rental products. In addition you will also supervise employees that perform repairs and prepare our modular buildings and containers for rental to customers. This is a career opportunity for a leader with a solid work ethic, exceptional character and a dynamic personality. 

"What You’ll Do"

• Lead the operational efforts. Specific areas include logistics, customer service, contracts, billing, receiving, accounts payable, purchase orders, and project coordination. 
• Work closely with our sales staff and management to best support our clients and our company.
• Develop strategies and tactics for identifying and implementing “best practices” for the branch.
• Develop relationships with key customers and vendors for the company. 
• Manage vendor base for on-site operations and implement policies and procedures designed to provide excellent service to our customer base and enhance our vendor partnerships.
• Mentor and train operations team members to be as productive as possible. Establish and implement programs to grow operations staff both personally and professionally.
• Be the Operation’s process and systems Subject Matter Expert.
• Work with sales to help increase company market share in established and new market segments. Assist in developing new products and ancillary services to existing and new clients.
• Develop strong relationships with subcontractors for transportation, installation, and service in the marketplace. Standardize practices among our vendors and consistently improve our business processes.
• Partner with other functional areas (Sales, IC and Project Management) to drive improvement in internal coordination.

"Must Haves"

• A minimum of 3 years of experience in operations or a related field.
• A minimum of 1 year Leadership/Supervisory experience.
• High energy, adaptable, and capable of performing effectively in a fast-paced and diverse environment.
• Ability to lead and manage autonomously, as well as collaborate effectively as a team member.
• A proven track record of hands-on success.
• Excellent verbal, written, and interpersonal communication skills, along with strong negotiation abilities.
• Effective project and time management skills.
• Experience in utilizing financial metrics to manage costs.
• Exceptional attention to detail.

• Ability to handle multiple responsibilities simultaneously. 

• Proficiency in MS Outlook, Rental Results, Cognos, Oracle, Salesforce, Excel, and Word is required

"Nice to Haves"

• Bilingual (Spanish/English) is a plus.

"Perks"

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter! 
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more! 
• We all need to rest and recharge that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays! 
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance! 

Physical Requirements & Role Expectations

• Ability to remain seated and work at a computer workstation for extended periods throughout the workday. 
• Ability to frequently use computers, keyboards, mice, telephones, and other technology required to perform job duties. 
• Ability to read information on computer screens and maintain attention to detail while performing assigned tasks. 
• Occasional standing, walking, reaching, lifting, or movement within a home office, office environment, or other work location as required. 

The physical requirements described are representative of those that may be required to successfully perform the essential functions of the applicable job. Requirements may vary by role, location, work environment, and business needs. The Company reserves the right to modify job duties and requirements as business needs change. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. 

Equal Employment Opportunity & Hiring Requirements

Pre-employment screenings are conducted after a conditional offer of employment is extended, in accordance with fair hiring laws. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. We are interested in every qualified candidate who is legally authorized to work in the United States on a permanent basis. At this time, we do not sponsor employment visas or provide immigration sponsorship now or in the future. Our company uses E-Verify to confirm employment eligibility.

AI Use in Our Interview Process
You are welcome to use AI tools to prepare in advance for our interview process. During interviews, however, candidates should respond based on their own knowledge, experience, and perspective without real-time assistance from AI or another person. This helps us have an authentic conversation and evaluate candidates consistently. If you need a reasonable accommodation to participate in the interview process, please let us know. 

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