Sales Associate NF1

Sales Associate

Serves as the Sales Associate and is responsible for providing the highest quality of customer service and sales support to all customers in our Marine Corps Exchange stores. Sales Associates within the Marine Corps Exchange are expected to provide a Dress Blue Experience that will make our customers want to return again. Responsible to ensure customers are taken care of at all service and sales touchpoints throughout the store.

May be scheduled at the checkout, specific sales area, specialty category or customer service desk. Responsible for meeting all personal and department sales goals. Assists the Sales and Experience Managers in execution of corporate service programs, promotions and other events. Completes all sales and return transactions using the point of sale system. Assists and serves customers with location, selection and purchase of merchandise with an emphasis on courtesy. Responsible for merchandising, display and appearance of assigned area(s). Ensures items are properly marked. Checks merchandise, rings sales on cash register. receives payments, makes change, bags or wraps merchandise and completes related sales records.

Responsible for assigned change fund. Assists in inventories, ensures proper accountability and security of assigned area(s). May monitor fitting rooms. May perform general housekeeping duties such as cleaning or dusting fixtures and merchandise. May sort and replenish merchandise. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange (MCX).

May require food handling safety training, handling end certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections.

Performs other duties as assigned. This is a mixed position where the incumbent must be able to lift and carry objects up to 45 lbs. independently and objects over 45 lbs. with assistance.