Customer Service Coordinator

Customer Service Coordinator

Total Water Treatment Systems is looking to add a Customer Service Coordinator to our New Berlin team. This position will involve working with customers, technicians, managers, purchasing, and the customer service team, you will coordinate all aspects of service and installation, coordinating schedules, dispatching technicians, arranging for equipment, contract renewals, billing and processing paperwork.

Total Water offers:

• Convenient work schedule, Monday Friday 7:30am-4:00pm
• Paid Holidays
• Paid Time Off
• Employee Stock Ownership Plan (fully paid)
• After 60 days, eligible for the 401k Plan
• After 60 days, eligible for Health, Dental, Vision.
• Fully paid Short and Long Term Disability Insurance and Life Insurance

The desired candidate will have: Experience as a scheduler, coordinator or customer service center/account management. Proficiency with Microsoft Excel and Word. Understanding and prior experience using a database. Good Typing skills. Accounting and billing experience helpful. Excellent written and oral communication skills. Excellent organizational skills. The ability to multitask and work in a fast paced environment.

Total Water is an Equal Opportunity Employer Minority, Female, Veteran, Disability.