Front Desk Agent
Country Inn and Suites
Job Description
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Country Inn & Suites is a beautiful 64 room hotel that has recently completed a beautiful renovation to the whole property including a modern design featured in the guest rooms and all guest facing spaces creating a warm and welcoming space for all of our guests! Country Inn and Suites has a small team of customer service professionals with many years of hospitality experience under their belt! We are searching for the right candidate to fit with our fast-paced hotel environment.
Company Description
Country Inn & Suites is a beautiful 64 room hotel that has recently completed a beautiful renovation to the whole property including a modern design featured in the guest rooms and all guest facing spaces creating a warm and welcoming space for all of our guests! Country Inn and Suites has a small team of customer service professionals with many years of hospitality experience under their belt! We are searching for the right candidate to fit with our fast-paced hotel environment.
Vacancy posted 14 days ago
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