Senior UX Designer

Job Description

Senior UX Designer - B2B

Location: Remote - Must be able to work EST hours - Tri-state Area preferred

Contract to the end of the year, potential to extend

*Portfolios are required for all submissions

Top Skills

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• B2B design experience, designing complex, data heavy systems
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• Strong Figma skills
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Role Summary

MetLife is seeking a Senior UX Designer to create intuitive, scalable, accessible, and customer-centered B2B digital experiences. This role partners with Product, Engineering, Research, and Business teams to design solutions that balance customer needs, business goals, and technical requirements.

Key Responsibilities

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• Design end-to-end user experiences from discovery through production-ready designs.
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• Create information architecture, user flows, wireframes, prototypes, and high-fidelity designs.
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• Design scalable solutions for dashboards, forms, navigation, tables, and data visualizations.
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• Validate designs through research, usability testing, analytics, and customer feedback.
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• Contribute to and evolve the MetLife Design System.
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• Partner with Engineering to ensure high-quality implementation and conduct design QA.
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• Apply accessibility and inclusive design best practices to meet WCAG standards.
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• Identify edge cases, error states, and alternative user scenarios.
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• Leverage AI-powered tools to accelerate research, ideation, prototyping, and documentation.
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• Collaborate across Product, Engineering, Research, and Business teams to build alignment and drive solutions.
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Required Qualifications

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• 5 years of experience designing responsive web applications.
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• Experience designing and shipping B2B digital products.
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• Strong skills in user research, journey mapping, information architecture, wireframing, prototyping, interaction design, and usability testing.
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• Experience designing dashboards, workflows, forms, and data-rich experiences.
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• Experience designing accessible digital products and applying WCAG standards.
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• Experience working within established design systems.
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• Advanced proficiency with Figma.
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• Experience using AI-powered tools (e.g., Microsoft Copilot, Figma AI) to enhance UX and UI workflows.
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• Understanding of AI-assisted experiences and responsible AI principles.
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• Strong communication, collaboration, and stakeholder management skills.
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• Experience working in Agile environments and applying Lean UX practices.
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• Ability to manage ambiguity, competing priorities, and work independently.
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Preferred Qualifications

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• Experience designing within a large enterprise environment.
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• Experience building or managing design systems.
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• Service Design experience.
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• Experience designing AI-powered products, copilots, or conversational experiences.
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• Front-end development experience with HTML, CSS, and JavaScript.
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