Pet Care Assistant Part Time

Pay Range The pay range for this role is $15.00 - $18.31 per hour. Summary of Job Purpose and Function The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets. Essential Responsibilities and Tasks Live and exemplify the Five Principles of Mars, Inc. within self and team. Prepare the treatment room for examination of pets and all necessary medical items and supplies (e.g., vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecal samples, smears, and skin scrapings as allowed by state rules and regulations. Serve as support to the Client Services Coordinator, Veterinary Assistant, and Veterinary Technician. Hold or restrain pets during examination, treatment, or inoculation. Prepare routine in‑house laboratory tests (e.g., canine heartworm, feline leukemia, FIV, canine parvovirus) as allowed by state rules and regulations. Monitor the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and pets (when approved by the veterinarian or veterinary technician). Bathe and dip pets when necessary to treat dermatological conditions (when advised by the veterinarian or veterinary technician). Clean the surgical suite and instruments. Ensure cleanliness of the hospital, including but not limited to housekeeping tasks such as laundry, dishes, mopping, cage cleaning, trash collection and removal, and instrument cleaning as outlined by hospital protocols. Perform other job duties as assigned. The Five Principles Quality: The consumer is our boss; quality is our work, and value for money is our goal. Responsibility: As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality: A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency: We use resources to the full, waste nothing, and do only what we can do best. Freedom: We need freedom to shape our future; we need profit to remain free. Hiring Qualifications Competencies Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Preventative Care and OWPs Communication Skills Client Service Skills Priority Setting Time Management Capabilities and Experience (Can Do) Ability to multi‑task – manage multiple tasks at one time; quickly and accurately shift attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills – read, write, and speak fluent English, using appropriate grammar, style, and vocabulary. Correctly spell commonly used English words and job specific terms. Demonstrate exceptionally strong written and verbal communication skills. Organizational ability – demonstrate a systematic approach in carrying out assignments; be very orderly and excel at cutting through confusion and turning chaos into order. Problem solving skills – demonstrate a strong ability to identify, analyze, and solve problems; be unusually decisive in handling difficult problems. Translate problems into practical solutions. Client service skills – consistently ensure the team provides the client with attentive, courteous and informative service. Gain and show personal satisfaction from delivering great service. Intellectual ability – accurately and consistently follow instructions delivered in an oral, written or diagram format. Provide directions. Mathematical ability – add, subtract, multiply and divide, and compute rate, ratio and percent; convert units of measurement. Computer skills – comfortably and confidently use a computer and specialized software (Microsoft Word, Excel, Access, Outlook, etc.). Attitudes (Will Do) Initiative – show willingness and aptitude to use own discretion in finding solutions to problems; present options and ideas to enhance current processes or procedures; take on additional responsibility when both big and small tasks need to be done. Integrity – firmly adhere to the values and ethics of Banfield Pet Hospitals. Exhibit honesty, discretion, and sound judgment. Cooperativeness – willing to work with others, collaborate and compromise where necessary; promptly share relevant information with others. Flexibility – open to changing situations and opportunities and willing to perform all tasks assigned. Independence – able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency – maintain a positive “can do” outlook, rebound quickly from frustrations and unpleasantness, and maintain composure and friendly demeanor while dealing with stressful situations. Special Working Conditions Ability to work at a computer for long periods of time. Confidence around pets (dogs, cats, birds, reptiles, etc.). Client needs and work volume may require more than 40 hours per week; may work weekends and evenings. Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking English) to perform duties proficiently. Moderately high noise level in the work environment. Require sufficient ambulatory skills to perform duties while at the hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Require good hand‑eye coordination, arm‑hand‑finger dexterity, and visual acuity to use a keyboard and operate equipment (close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus). Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances. Experience, Education and/or Training High School Diploma preferred. Must be at least 18 years old to perform duties involving radiography (x‑ray) and exposure to radioactive substances. One year related experience required; customer service experience preferred. Benefits Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help build a secure financial future. Best‑in‑Class Student Debt Relief Program (for Full‑Time DVMs): We understand the significant financial burden of student debt on veterinarians and are committed to supporting our veterinary professionals. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays. Top‑Tier Mental Health and Wellbeing Resources: Access industry‑leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive. Associate Life Insurance (company‑paid) & Supplemental Life Insurance: Protect your loved ones with company‑paid associate life insurance and the option to purchase additional coverage for extra peace of mind. Company‑Paid Short‑ and Long‑Term Disability: Feel secure knowing that if you face a temporary or long‑term disability, you’ll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre‑tax money. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax‑advantaged HSA, allowing you to pay for medical expenses with pre‑tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): We provide financial assistance to pursue continuing education opportunities. Back‑Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits help keep things running smoothly. Fertility and Family Building Support: We offer comprehensive support for fertility treatments and family‑building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle and keep you moving. Voluntary Protection Benefits: Purchase coverage to support you financially during hospital stays, critical illness, and accidents. Legal Plan: Gain extra peace of mind with an affordable and accessible legal plan covering a wide range of legal needs. Identity Protection: Safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen. Commuter Benefits: Make your daily journey more convenient and cost‑effective. Three Free Optimum Wellness Plans for Pets: Ensure your pets receive the best preventive and general care. Exclusive Discounts: Unlock a world of savings on products and services. Benefits Eligibility Benefits eligibility is based on employment status. Full‑time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part‑time Associates are eligible for those benefits with an asterisk (*). #J-18808-Ljbffr Banfield Pet Hospital