Entry Level Service Technician/Customer Service Rep

CCI Certified Service Technician

Are you looking for that next great job? What about that next great career? If you enjoy working with your hands, taking ownership of your work day, satisfying customers, being outdoors, meeting new people and most of all providing superior service, this may be the position for you. If work/life balance is important to you, you will want to join our family-oriented company where your compensation is based off of 'your' energy level!

Benefits/Perks

Satisfactory completion of six-week minimum apprentice program

One to two week CCI certified technical training in Mokena, IL after in person training.

A training wage will be paid through the completion of training then will transition into a commission structure with unlimited income potential

Company Van provided, fuel, materials & uniform allowance will be provided

About Creative Colors International

Creative Colors International, Inc. is the industry leader in providing customers an economical alternative to restoration by repairing scratches, cuts, tears, burns in all leather, vinyl, velour, and plastic surfaces, primarily in the automotive, furniture, commercial and residential markets.

Key Tasks and Responsibilities

Show samples of repairs, explain quality of repair and distribute marketing literature explaining service

Inspect areas for improvement and receive approval for restoration projects

Greatly improve appearance on all leather and vinyl surfaces

Prepare invoices for all service orders

Investigate and solve customer dilemmas

Skills and Attributes

Ability to work well without any day-to-day supervision

Strong customer service skills with a polite and respectful demeanor

Must have the ability to understand and respond to multiple customers' requests within a given day and prioritize those requests

Must have the ability to multitask with great organizational skills

Strong attention to detail

Persistent and hard working

Honest and loyal

Outgoing personality

Self-starter

Money motivated

Hands-on problem solving experience

Capability to work in all weather conditions

A valid driver's license

May not be colorblind

Must be agile; able to frequently stand and walk, enter and exit vehicles, boats, RVs, etc. with ease

Able to work mostly M-F, 8 a.m.-5 p.m. Additional hours may be required to complete a task

Experience Requirement

No experience necessary, but past experience in customer service industry preferred

Must possess high school diploma or equivalent

May be subject to a drug test, background check and driving record check

Compensation: $12.00 - $20.00 per hour