Membership Concierge - Part Time

The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals. Job Duties and Responsibilities Operates as first point of contact for members and guests Receives and facilitates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences Assists members with transactions and general account changes Position Requirements Minimum of 6 months service/reception experience Must work a minimum of 15 hours per week Commitment to serve others Passion for living a healthy way of life Ability to multi-task and deliver high quality customer service in a fast-paced environment Must have good verbal communication Must be able to stand for 4 hours at a time Preferred Requirements HS graduate or equivalent preferred Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. Life Time Inc. is a wellness pioneer offering innovative health and fitness experiences through its athletic country clubs, co-working spaces, and residential communities for the entire family. Wellness and Fitness Services Recreational Facilities Entertainment Providers Company Life Time Inc. Location Brookfield, Wisconsin, United States #J-18808-Ljbffr Life Time Inc.