Senior Subrogation Claims Specialist

Job Description

Job Description

Job Description

We are seeking a Senior Subrogation Claims Specialist to be part of the newly established in-house subrogation team specializing in high-value claims (>$10K) and total losses. Reporting to the Senior Manager of Subrogation Claims, you will manage complex subrogation cases, ensure adherence to compliance standards, and drive recovery performance.

Your Role At SIXT

• You investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies and assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods
• You prepare detailed claim summaries and provide regular updates in the claims management system
• You identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times
• You collaborate with team members and management to establish best practices for subrogation claims and coordinate with external vendors and debt collection agencies for outsourced claims support
• You review and audit vendor performance to ensure quality standards and adherence to service agreements
• You document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives

Your Skills Matter  

• Experience  You have 3+ years of experience in subrogation claims and laws or a related field with familiarity with rental car damage recovery (preferred) and a demonstrated expertise in handling high-value claims and total loss cases
• Education  You have a bachelor’s degree in risk management, Business Administration, a concentration in insurance or a related field (preferred)

• Technical Proficiency You are experienced and proficient in claims management systems (Arbs Forums, E-Subro Hub, Accurint, and/or LexisNexis)

• Soft Skills You are a flexible problem solver with excellent troubleshooting skills to address and resolve issues efficiently. You are a self-starter with strong negotiation, problem-solving, decision-making abilities
• Commitment to Excellence You consistently meet or exceed recovery targets and ensure timely and accurate handling of claims, contributing to team efficiency

• Work Authorization You do not now, or in the future, require sponsorship and are authorized to work in the US

What We Offer  

• Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan 
• AI at your fingertips  From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve

• Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance 

• Hybrid Work Format - 4 days in office/1 remote day format 

• Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family 

• Additional Perks Experience the advantages of working in a cutting-edge office in Downtown Tulsa, working in a dynamic work environment, and ample opportunities for professional advancement 

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!