Case Manager

About Us Georgia Highlands College is a multi‑campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor’s degree options both in the classroom and online. Job Summary Under the supervision and direction of the Dean of Students, the Coordinator – Student Conduct & Case Management is primarily responsible for supporting the mission of Georgia Highlands College, offering strategic direction in improving academic success, persistence, and graduation rates of students at GHC. The coordinator will provide administrative oversight, including resource development, and coordinate initiative‑related support for at‑risk and minority students. Responsibilities Student Code of Conduct Creates and implements training programs and workshops to educate the GHC community about the student code of conduct and academic integrity. Adjudicates student conduct cases in a fair and impartial manner. Conducts investigations and facilitates hearings for alleged violations of the Student Code of Conduct, ensuring due process and confidentiality. Develops and maintains accurate records of student conduct cases and outcomes, ensuring proper documentation in accordance with institutional policy. Collaborates with Admissions on screening criminal convictions cases and referring to the hearing panel. Reporting / Analysis Develops end‑of‑semester and annual reports on activities, interventions, individual students, and target group progress and outcomes. Analyzes student retention data to identify at‑risk students and develops targeted support plans to improve retention rates; uses predictive analytics to identify and track cohorts of incoming at‑risk students. CARE Case Management Intakes and manages CARE tickets, including categorizing cases and following up with students and others involved. Serves as a member of the CARE Core Team. Performs other assigned duties. Required Qualifications Knowledge and level of competency commonly associated with the completion of a bachelor’s degree in a course of study related to the occupational field. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for 1‑2 years. Experience working with students, faculty, and staff; coursework in leadership helpful; grant experience is useful. Possession of ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated. Proposed Salary $21.63 per hour Required Documents to Attach Knowledge, Skills, & Abilities Knowledge of University System of Georgia and Georgia Highlands College policies and procedures. Knowledge of computers and job‑related software programs. Knowledge of BOR code of conduct policies, specifically 4.6, 4.7, and 6.7. Ability to work effectively with faculty and staff colleagues, with students, and with community partners. Skill in preparing and delivering presentations. Skill in data analysis and reporting. Skill in the completion of required reports. Skills in oral and written communications. Equal Employment Opportunity Statement Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr