Dental Insurance Coordinator and Front Desk Receptionist

Job Description

Job Description

Max Dental Group is looking for a motivated and professional  Insurance Coordinator & Front Desk Receptionist to join our team! We’re a  new, modern dental office that opened in late 2023 and are already making a name for ourselves in the community with our upscale, clean environment and cutting-edge dental technology.

This is more than just a job — it’s an opportunity to  build a long-term career . As our practice grows, we’re looking for team members who are excited to grow with us. Roles can expand over time, and we’re committed to supporting your professional development every step of the way.

About the Role:

This is a dual-position role ideal for someone who is equally comfortable at the front desk and managing dental insurance processes. The ideal candidate is friendly, detail-oriented, and experienced in working with PPO dental insurance — especially in  out-of-network situations.

Key Responsibilities:

• Warmly greet and check in patients.
• Answer phones, schedule appointments, and coordinate patient flow.
• Verify dental insurance benefits, especially PPO (out-of-network) plans.
• Submit and follow up on insurance claims and pre-authorizations.
• Review treatment plans and financial options with patients.
• Maintain a clean, organized, and professional front desk area.
• Work closely with dentists and clinical staff to ensure exceptional patient care.
  

Qualifications:

• Experience with PPO dental insurance (especially out-of-network) is a strong plus
• Prior front desk and dental office experience required.
• Excellent communication and customer service skills.
• Knowledge of dental coding.
• Team player with a positive, professional attitude.
• Strong organizational skills and attention to detail.
  

Why Join Max Dental Group?

• Be part of a  new, forward-thinking dental practice with room to grow.
• Clean, modern facility with the  latest technology.
• Work alongside a team of  general dentists and specialists.
• Supportive and collaborative team environment.
• Competitive hourly pay: $25–$30/hour (commensurate with experience) or Salaried position possible
• Opportunities for  long-term growth and expanded roles over time.
  

Interested in building your career with Max Dental Group?
We’d love to meet you!