Assistant Starbucks Manager - Full Time with benefits and tips - Cosentino's Price Chopper #325 119

Job Description

Job Description

Starbucks Assistant Manager

The Starbucks Assistant Manager plays a significant role in ensuring the smooth operation of the store, focusing on enhancing customer satisfaction and streamlining the daily routines. This position involves a blend of leadership and management skills, as it requires overseeing staff performance, assisting with training, and contributing to a positive work environment. Additionally, the Assistant Manager supports the Store Manager in implementing company policies, maintaining inventory levels, and ensuring the store meets its financial and operational goals. By balancing administrative duties with hands-on customer service, the Starbucks Assistant Manager helps create a welcoming atmosphere for both employees and customers, contributing to the overall success of the store.

This position is an Hourly, Non-Exempt position who directly reports to the Starbucks manager.

Skills & Job Functions

• Supervise daily operations to ensure compliance with Starbucks standards and customer service expectations.
• Train and mentor new hires on coffee preparation, customer service, and store policies.
• Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
• Manage inventory levels, including ordering supplies and conducting regular stock audits.
• Implement marketing and promotional strategies to increase store sales.
• Display a “customer comes first” attitude by training and holding the team accountable for delivering legendary customer service.
• Handle customer complaints and issues, ensuring a satisfactory resolution for both the customer and the company.
• Coordinate with the store manager to develop and maintain staff schedules, ensuring adequate coverage during peak hours.
• Oversee the maintenance and cleanliness of the store, ensuring a safe and welcoming environment for both customers and staff.
• Able to effectively manage multiple situations simultaneously, and able to manage effectively in a fast-paced environment.
• Plan and implement a daily strategy to complete all department tasks and clearly communicate this plan to all team members.
• Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Promote department sales by suggesting additional products, offering samples to customers, and creating visually appealing display cases and tables.
  Essential Abilities

• Reaching overhead with both arms up to a maximum of 72 inches, twisting at the waist and lifting objects with both hands weighing up to 32 lbs.
  * Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 20 lbs.
  * Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
  * Occasionally lifting and carrying up to 32 lbs.
  * Bending and squatting, at times all the way to floor level.
  * Able to work in colder conditions of the grocery coolers and freezers.
  * Climbing a ladder, possibly up to 5ft.