Auto Body Estimator
CRYSTAL COLLISION SERVICE INC
Job Description
Job Description
Job Title: Auto Body Estimator / Collision Repair Estimator
Job Summary
We are seeking an experienced and detail-oriented Auto Body Estimator to join our collision repair team. This role is responsible for writing accurate repair estimates, working directly with customers and insurance companies, and helping manage repairs from intake through delivery. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced shop environment.
Key Responsibilities
Inspect vehicles and write accurate collision repair estimates using estimating software (CCC, Mitchell, Audatex, etc.)
Communicate clearly with customers regarding repair processes, timelines, and insurance procedures
Work directly with insurance adjusters to negotiate repairs and supplements
Perform teardown inspections and write supplements as needed
Coordinate with technicians and parts vendors to ensure proper repairs
Track repair progress and keep customers informed throughout the process
Review completed repairs to ensure quality and completeness before delivery
Maintain organized repair files and documentation
Uphold shop standards for quality, safety, and customer satisfaction
Qualifications
Previous experience as an auto body estimator or in collision repair (preferred)
Knowledge of collision repair processes and materials
Experience with estimating software (CCC preferred)
Strong communication and customer service skills
Ability to multitask and manage multiple repair orders
Attention to detail and strong problem-solving skills
Valid driver’s license
Preferred Skills
Insurance negotiation experience
Teardown and supplement writing experience
Ability to work well with technicians and shop staff
Familiarity with DRP processes
Compensation & Benefits (optional section)
Competitive pay based on experience
Performance incentives/bonuses
Health benefits (if applicable)
Paid time off
Growth opportunities within the company
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