Leasing Professional
Triton Investments
Real Estate Property Management Position
Are you ready to dive into the exciting world of real estate and property management? Triton Investments, a BBB A+ accredited and highly rated investment company, along with Fairview Crossing Apartments. This is a perfect part-time to full-time position offering 32 to 40 hours per week. Spanish-speaking is a must. If you have great customer service skills and a positive attitude contact us today! Our community boasts 244 well-cared-for apartment homes right in the heart of Boise, offering excellent options for residents and an amazing team of caring co-workers.
Professional presence and appearance.
High School diploma.
Possess the ability to read, comprehend, and follow moderately complicated verbal and/or written instructions in English.
Organized, capable of maintaining records, basic arithmetical calculation and able to effectively communicate with residents, staff, investors, and suppliers/vendors.
Possess proven customer service skills.
Ability to develop strong interpersonal relationships with co-workers, residents, officers, and vendors. Have the skill of working closely with different people, different nationalities, different abilities etc.
Spanish speaking is required.
He/she/they should be able to lift 25lbs and walk the property and several stairs daily.
General Office Duties:
- Prepare for the office where covering.
- Open/Close office, model, amenities as per Triton's standards (clocking in/out, timely, cleanliness office ready etc.). Check leasing route.
- Retrieve and take care of messages, work orders and requests.
- Meet and greet prospects, vendors, and residents.
Rent Collection:
- Keep payments, notes on ledgers accurate and secure.
- Charge late fees when applicable. No exceptions.
- Assist Manager with rent collection and delinquent money.
- Double check notes on ledgers if in bankruptcy or no checks allowed
Leasing:
- Respond quickly to all traffic (walk-in, phone calls, and computer traffic)
- Show model, amenities, and community.
- Learn about and visit competitors
- Learn and use Key systems.
- New resident orientation:
- Set up new move in on resident portal.
- Set up renter's insurance.
- Review/sign lease and review community rules.
- Show/discuss apartment and community features.
Advertising:
- Update ads, property vacancy advertisement, signs, and banners.
- Request change of ads through Regional Property Manager and Marketing team.
- Audit and update all on-line advertising weekly.
- Perform outreach marketing as instructed.
- Assist with social media and newsletters
Computer Work:
- Maintain move in-, RIS- and Insurance info.
- Update all vacancy, traffic, and competitors reports.
- Prepare all apartments and move-in packages.
Move -Out Process:
- Assist Managers in and after the move out process including inspections.
General Office Work:
- Promptly assist in resident relations: neighbor problems, parking problems, amenity problems etc. if managers are unavailable.
- Attend weekly or bi/weekly meetings with the whole staff.
- Prepare and participate in LRO calls when needed
- Attend manager's meetings and trainings in various locations.
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