Community Administrator (Homecoming at The Resort)

Description

Community Administrator Homecoming at The Resort Rancho Cucamonga CA

Company: Lewis Group of Companies

About Us:
Lewis Group of Companies is one of the nations largest privately held real estate development firms. With over 70 years of experience were committed to creating communities that thrive. We value honesty long-term relationships and high-quality standards that benefit our employees residents and the broader communities we serve.

Your Role: Community Administrator

As a Community Administrator youll work closely with the Community Director Business Manager Leasing Manager and onsite staff to provide exceptional service to both current and prospective residents. This role blends administrative responsibilities with resident engagement and leasing support helping create a positive first and lasting impression of the community.

What Youll Do:

Manage the resident services desk and maintain an organized office environment
Administer monthly rent collection post rent and notices and follow up on delinquencies
Maintain accurate resident files and records
Manage incoming mail packages and deliveries for residents
Collaborate with maintenance and leasing staff to support daily operations
Answer phones and emails while handling resident inquiries and requests
Assist in the sales process by touring prospective residents and helping lease new apartment homes
Promote a proactive customer-first environment and strengthen resident satisfaction
Perform other duties as assigned to support community operations

Please note: This posting is a summary of the roles primary duties. For a comprehensive list of essential functions physical demands and formal requirements please request the full internal job description.

What Were Looking For:

12 years of administrative or customer service experience; property management experience preferred
Excellent communication and interpersonal skills with a strong customer service focus
Strong organizational skills and attention to detail
Ability to handle multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Word Excel Outlook)
Availability to work 9:00 a.m.6:00 p.m. (Working weekends required)
Valid drivers license preferred

Compensation & Perks:

The Lewis Group of Companies reasonably expects to pay $24.50 per hour for this role with actual compensation based on skills experience location and business needs.
Performance Incentives: Annual merit increases and annual bonus opportunities
Cell Phone Allowance: $60/month
Clothing Allowance: $650 in your first year $450 each following year
Medical/Dental/Vision Insurance (variety of plans to choose from)
401(k) Plan with Company Match
Apartment Rental Discounts
Paid Time Off Holidays and Vacation Time
Continued training and advancement potential within the Lewis portfolio

Why Join Lewis

At Lewis were more than a property management companywere a community builder. We care deeply about our employees and believe in investing in your success both professionally and personally. We foster a welcoming inclusive workplace that values your contributions and supports your career goals.

Lewis Management Corp. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Experience:

Unclear Seniority