Help Desk Technician
Chesapeake Containment
Entry-Level Help Desk Technician
Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you!
In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues.
Responsibilities for Help Desk Technician
- Respond to user inquiries by phone, email, chat, or in person
- Troubleshoot common hardware and software problems
- Maintain hardware inventory and ensure documentation is up-to-date
- Reset passwords and maintain user accounts (as applicable)
- Research solutions to complex issues and escalate unresolved issues to senior technicians
- Document procedures and solutions using internal systems
- Provide clear and concise instructions to guide users through problem-solving steps
- Maintain a positive and professional demeanor at all times
Qualifications for Help Desk Technician
- Fluent in both English and Spanish is a plus
- Excellent communication and interpersonal skills
- Strong customer service skills with a focus on user satisfaction
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- A working knowledge of computer hardware and software is a plus
- Ability to work independently and as part of a team
- Willingness and ability to obtain CompTIA A+ Certification within a year
- Ability to learn quickly and adapt to new technologies
Benefits for Help Desk Technician
- Competitive salary and benefits package
- Opportunity to learn and grow in a fast-paced environment
- Gain valuable experience in the IT field
- Be part of a supportive and collaborative team
- Health, dental and vision insurance available
- 401k with employer match
- Paid Time Off
We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply!
Please submit your resume and cover letter to View email address on click.appcast.io.
PI11af7f7ee7fa-26289-41026438
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Help Desk Technician in Morganton, NC vacancy
- Type: Permanent / Direct Hire / Full Time Senior Data Solutions Analyst (SQL, Power BI, Data Engineering & AI) Required Qualifications 5+ years of professional experience in application development with significant data responsibilities. Advanced SQL skills (complex queries...SuggestedPermanent employmentFull time
Cox-Little & Company
Morganton, NC2 days ago - Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job you're becoming part of a global legacy that builds the future, one pour at a time. ...SuggestedTemporary work
Putzmeister
Glen Alpine, NC4 days ago - ...Nature & scope The Environmental Services Technician (EVS) with Maintenance Responsibilities is responsible for maintaining a clean, safe, and well-maintained environment for residents, visitors, and team members. This role performs daily housekeeping and sanitation...SuggestedRelocation
Senior Living Hiring
Morganton, NC1 day ago - ...visitation services to families with intensive needs in an effort to help them reduce stress factors that could potentially lead to child... ..., speaking, and using the telephone and prolonged sitting at a desk and working on a computer. Employee must be able to operate a...SuggestedNight shift
Children’s Hope Alliance
Morganton, NC5 days ago - Support Flex Associate The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities...SuggestedHourly payFull timePart timeFlexible hoursNight shift
Belk
Morganton, NC2 days ago - ...Automotive Service Technician Location: Cloninger Ford of Morganton – Morganton, NC Cloninger Ford of Morganton is a trusted, family-owned dealership committed to excellence in both customer service and employee development. We pride ourselves on maintaining a team...Full timeLocal areaMonday to Friday
Cloninger Ford of Morganton
Morganton, NC1 day ago - Dormont Manufacturing Co in Morganton, North Carolina is seeking a Delivery Specialist responsible for delivering products safely and efficiently to professional customers. This role involves maintaining delivery vehicles, collecting payments, and ensuring customer satisfaction...
Dormont Manufacturing Company
Morganton, NC1 day ago - ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates (i.e.: phones, sales and service). All other duties as assigned. Required Skills Ability...Local areaImmediate startFlexible hours
O'Reilly Automotive Stores, Inc.
Morganton, NC2 days ago - ...and beyond. Be able to explain the rental agreement and have a thorough understanding of how it works. Develop sales skills to help grow our customer base, by learning to utilize the "7 Steps to Selling and Renewals." Distribute flyers and encourage referrals/...Full time
BestWay Rent To Own
Morganton, NC4 days ago - ...tests • Proper use of finishing tools • Edging, jointing, curing, and protection • Basics in structure foaming, roofing, and flooring Helpful Skills • Enjoy doing physical work • Interest in science and math • Preference for working outdoors • Interest in working with your...Part timeShift workWeekend work
National Guard OMD
Morganton, NC5 days ago - ...wealth of possibilities for your future – whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be....Relocation packageFlexible hours
US Army
Morganton, NC5 days ago - ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service) All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE...Local areaImmediate startFlexible hours
Dormont Manufacturing Company
Morganton, NC1 day ago - ...for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others. Strong Core Values! Join our values-based, family-owned company with a culture that we care. Flexibility! We work in...16 hoursFull timeTemporary workRelocation package
A Caring Alternative, LLC
Morganton, NC3 days ago - ...Summary: Be part of a more sustainable future with Greenworks Tools. We are looking for dynamic leaders who are excited and eager to help us bring cutting-edge green technology to the marketplace. Greenworks Tools is the leader in battery-powered outdoor power tools...Hourly payWork at officeShift work
Green Works
Morganton, NC5 days ago $32.44k - $48.67k
...Health Care Technician II (S) North Carolina State Government is one of the state's largest employers, with over 76,000 employees all... ...North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families,...Permanent employmentFull timeContract workTemporary workPart timeWork experience placementWork at officeRelocation packageMonday to FridayShift workNight shiftWeekend workAfternoon shiftWeekday workNorth Carolina
Morganton, NC5 days ago- ...very best to my patients and their families ." THE POSITION Join our dynamic healthcare team as a Computed Tomography Technician, where you'll play a vital role in providing high-quality diagnostic imaging services. In this position, you'll utilize state-of-...Relocation package
UNC Health Blue Ridge
Morganton, NC5 days ago - ...Health Blue Ridge in Morganton, NC is seeking a diligent Monitor Technician to support continuous observation and interpretation of... ...will promptly report significant changes to the nursing staff to help ensure high-quality cardiac care. The role requires keen attention...
UNC Health Blue Ridge
Morganton, NC3 days ago $22 - $30 per hour
...Hourly | Overtime Eligible Position Summary Paul Davis Restoration is seeking a skilled Field Operations & Fleet Management Technician to support our mitigation, reconstruction, and emergency response operations. This field-based role is critical to...Hourly payFull timeTemporary workWork at officeFlexible hoursPaul Davis of Piedmont, Triad West, & Mountain Regions, NC
Granite Falls, NC24 days ago$15.5 per hour
...Time $15.50/hr Job Overview As an Entry‑Level Automotive Lube Technician, you’ll provide top‑notch customer service while performing essential... ...clear pathways for advancement, we support your ambitions and help you achieve your career goals. Bonus Opportunities: Your...Full timeTemporary workShift workAfternoon shiftQas Management Company
Morganton, NC4 days ago- ...give my very best to my patients and their families .” THE POSITION We are currently seeking a diligent and attentive Monitor Technician to join our dynamic healthcare team. In this vital role, you will be responsible for the continuous observation and...
Grace Hospital
Morganton, NC3 days ago - ...with resume development, job searching, applications, interviewing, and job placement Provide on-the-job training and coaching to help individuals learn job duties and succeed in the workplace Support individuals in matching employment opportunities with their...Full timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift
UMHS, Inc.
Morganton, NC2 days ago - THE ORGANIZATION At UNC Health Blue Ridge, we live our mission by enhancing the lives of every patient and resident we serve. We believe our people are our greatest asset and strive to provide an environment where they can thrive. You’ll love working with us because...Weekend work
Grace Hospital
Morganton, NC7 days ago - ...Job Description If you're interested in a maintenance career, join the Army National Guard as a Utilities Equipment Repairer and help keep operations running smoothly on and off the battlefield. Your primary responsibility will be to maintain and repair utilities equipment...Part timeSelf employmentWeekend work
National Guard OMD
Morganton, NC5 days ago $10k
...Laboratory Technician $10,000.00 Sign On Performs laboratory analysis on received specimens, providing clinical information for diagnosis, treatment and prevention of diseases. Responsible for overall quality, efficiency, and safety in the performance of assigned technical...Phenom People
Morganton, NC4 days ago- ...that allows me to give my very best to my patients and their families .” THE POSITION In this role, the Medical Laboratory Technician will perform laboratory analysis on received specimens, providing clinical information for diagnosis, treatment, and prevention of...
Grace Hospital
Morganton, NC2 days ago - ...for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others. Strong Core Values!Join our values-based, family-owned company with a culture that we care. Flexibility!We work in a...16 hoursFull timeTemporary work
A Caring Alternative
Morganton, NC26 days ago $800 per month
...Description Start Strong with Mavis: Eligible Automotive Tire Technicians receive weekly bonuses up to $800. Mavis Tires & Brakes at Discount... ...you everything you need to know through PAID TRAINING . To help introduce you to our weekly performance-based incentive...Hourly payWeekly payImmediate startMavis Tire Supply
Morganton, NC23 days ago$65k - $200k
...individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description: The Auto Body Technician's primary responsibility and accountability includes providing an exceptional and successful customer experience through the...Minimum wagePrice workFull timeContract workTemporary workApprenticeshipLocal areaThe Boyd Group
Morganton, NC5 days ago- Job Description Job Description Service, maintain, and repair residential and light commercial HVAC systems Company Description We are a small but rising heating and air company whose primary focus is residential heating and air. We are looking for honest, reliable...
Yellow Gap Heating And Air LLC
Morganton, NC29 days ago - ...Production Technician, Morganton Siegwerk has an opening for a Production Technician in Morganton, NC. Our Production Technicians are responsible for combining proper quantities of materials to produce inks and bases. Additional tasks include filtering finished products...Flexible hours
Siegwerk
Morganton, NC3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Technician. Be the first to apply!
Related searches
- help Morganton, NC
- christmas holiday help Morganton, NC
- full time general help wanted Morganton, NC
- full part time help wanted Morganton, NC
- help wanted Morganton, NC
- kitchen help Morganton, NC
- seasonal holiday help Morganton, NC
- companies hiring holiday help Morganton, NC
- part time help wanted Morganton, NC
- help wanted no experience Morganton, NC