Assistant Deli Manager

Position Summary The Assistant Deli Manager supports the Deli Manager in overseeing all aspects of deli operations, ensuring high-quality food production, exceptional customer service, and adherence to company standards. This role assists in driving sales, managing team performance, controlling costs, and maintaining a clean, safe, and efficient department. Key Responsibilities Operational Execution Assist in managing daily deli operations including food preparation, merchandising, and inventory control Ensure all products meet quality, freshness, and presentation standards Maintain proper rotation, dating, and storage of all deli products Support ordering, receiving, and inventory processes to minimize shrink and out-of-stocks Ensure department cleanliness, equipment maintenance, and sanitation standards are met Customer Service Excellence Provide outstanding customer service and ensure a welcoming environment Handle special orders, catering requests, and customer inquiries Resolve customer concerns quickly and professionally Promote deli offerings and drive sales through suggestive selling Team Leadership & Development Assist in hiring, training, scheduling, and developing deli associates Provide coaching, feedback, and performance management Promote teamwork, accountability, and a positive work culture Ensure compliance with attendance and labor productivity standards Sales & Financial Performance Support achievement of department sales, margin, and labor goals Execute merchandising plans, displays, and promotions Monitor waste and implement cost-control measures Identify opportunities to grow sales and improve efficiency Food Safety & Compliance Ensure strict adherence to food safety, sanitation, and health department regulations Maintain proper temperature logs and food handling procedures Enforce company policies, safety standards, and regulatory compliance Qualifications High school diploma or equivalent required Previous deli, food service, or grocery experience preferred Supervisory or leadership experience preferred Strong customer service and communication skills Ability to manage multiple priorities in a fast-paced environment Flexible schedule including nights, weekends, and holidays Physical Requirements Ability to stand for extended periods Frequent lifting of up to 40 lbs; occasional heavier lifting with assistance Work in hot and cold environments (kitchens, coolers, and freezers) Key Competencies Customer Focus Food Safety & Quality Awareness Team Leadership Organization & Time Management Attention to Detail Problem Solving #J-18808-Ljbffr