Chief Business Systems & Transformation Officer
Confidential
Chief Business Systems & Transformation Officer
About the Company
Nationwide family-owned car wash company
Industry
Retail
Type
Privately Held
Founded
1948
Employees
1001-5000
Categories
- Automotive
- Retail
Specialties
- exterior automated car washing
- self-serve vacuum stations
- and interior car cleaning
About the Role
The Company is seeking a Chief Business Systems and Transformation Officer to spearhead a critical enterprise-wide initiative. This executive will be responsible for leading the redesign of workflows, systems, and data integration to create a scalable and intuitive operating model that can support the company's expansion. The role is not limited to traditional IT functions; it is a mandate to ensure that all aspects of the business work in harmony to reduce friction and enhance performance. The successful candidate will be at the forefront of driving a transformation that impacts every part of the organization, from simplifying administrative processes in the field to enabling real-time, data-driven decision-making at the leadership level. Applicants must have a minimum of a Bachelor's degree in a relevant field, with at least 10 years' experience in business systems, enterprise technology, or operational transformation. A background in a multi-unit or distributed operating environment is essential, as is a proven track record in leading large-scale workflow redesign and driving adoption across non-technical teams. The role requires a strategic thinker with a strong process and systems orientation, capable of leading change and fostering a culture of innovation. The ideal candidate will have experience with enterprise platforms and a background in high-growth or operationally complex service organizations. An MBA or equivalent advanced experience is preferred, and the ability to build and develop high-performing teams is a key attribute.
Hiring Manager Title
CEO
Travel Percent
Less than 10%
Functions
- Information Technology
- Operations
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