Crew Member

Job Description

Job Description

Job Summary

The Crew Member works productively as part of the restaurant team and performs their job responsibilities in such a way that all the products they make are of high quality and customers they serve are satisfied.

Performance results

• Serves customers according to the Little Caesars Customer Service Standards, the Five Priority Guidelines, the Remedy Process, and the telephone and front counter process.
• Prepares high quality products consistently by following the Little Caesars recipes, specifications and procedures as described and shown on the station job helpers.
• Displays the proper image as outlined in the Little Caesars Orientation and Training Handbook and/or as directed by the management staff.
• Cleans and organizes work stations and other assigned areas to help maintain the standards for restaurant image as outlined in the Little Caesars Orientation and Training Handbook and /or as directed by the management staff.
• Practices safety and security procedures as defined in the Little Caesars Colleague and Orientation and Training Handbook and/or as directed by the management staff, and by government agencies.
• Follows Little Caesars' policies, procedures and standards of conduct as outlined in the Little Caesars Orientation and Training Handbook and/or as directed by the management.

Nature and Scope

The Crew Member received direction from the restaurant management team and Little Caesars training materials to effectively preform their job. Crew Members will practice the established procedures and use the proper tools associated with taking and preparing customer orders. All Crew Members must be proficient and able to work at different stations at any given time.

Crew Members need to work in cooperation with other Crew Members and management to achieve restaurant goals. Due to the nature of our business, Crew Members will be scheduled according to our business needs and therefore no guarantee of hours can be made. The position requires physical work such as lifting, squatting, and standing up for long periods of time on any given day.

Please discuss the job responsibilities with your manager. He/she will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

Task Analysis

Due to the active role the Crew Member plays, this position requires physical work such as:

• The ability to lift and move 50 pounds
• The ability to reach and move items as high as six feet and as low as six inches of the ground
• The ability to control and utilize equipment safely and correctly.
• The ability to apply pressure to cut and to clean products
• The ability to count, separate and weigh all types of food products and inventory items
• The ability to communicate to customers and co-workers (i.e. reading, speaking, hearing, and writing.)
• The ability to understand directions, instructions and product specifications.
• The ability to process and complete customer orders.

Qualifications

• A Little Caesars Colleague must be at least 16 years of age.
• Dependable, hard working and the ability to handle pressure situations and stress.
• Excellent communication and interpersonal skills and the ability to express a positive attitude towards others.
• The ability to understand and follow directions and instructions.
• The ability to perform the essential functions of the job.
• Previous retail or customer experience preferred.