Associate, Operational Controls Insurance Operations | Dallas, Texas, United States

Hi, we're Oscar. We're hiring an Associate to join our Operational Controls team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role The Associate, Operational Controls, in coordination with the Internal Controls Over Financial Reporting, supports the development, implementation and oversight of the operational control framework which includes meeting the requirements of Sarbanes Oxley (SOX), Model Audit Rule (MAR) and System & Organization Controls Report (SOC) requirements. The Associate documents operational processes, identifies, assesses and monitors the ongoing effectiveness of controls, supports the development of corrective action plans and recommends improvement opportunities within Operations. You will report to the Senior Manager, Operational Controls. Work Location: This is a remote position, open to candidates who reside in Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. Pay Transparency: The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities Partner with the business to document business processes, risks and corresponding controls within areas of responsibility Advise control owners on the development, assess the quality and monitor the execution of assigned operational controls Advise remediation owners on the development, monitor progress and evaluate effectiveness of corrective action plans; follows department escalation procedures when necessary Consult on the development and implementation of clear, scalable and dynamic operational processes Manage and maintain relationships with relevant stakeholders and provide ongoing education around risk and controls Coordinate and participate in discussions between internal/external auditors and Operations Adhere to departmental performance standards and offer suggestions on enhancing or improving departmental performance Work with business owners in gathering evidence for control reviews; assess the quality of the evidence prior to uploading to relevant platforms Compliance with all applicable laws and regulations Other duties as assigned Qualifications 3+ years of experience in internal controls, operations and/or consulting 1+ year experience supporting strategic improvements in process and controls Bonus Points Health insurance industry experience SOX, MAR and/or SOC1 experience Experience coordinating activities with internal and external parties This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination‑free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care — an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full‑time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. 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