Digital Product Management Team Manager - Digital Assistant and Conversational Experiences

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Digital Product Management Team Manager is the owner and subject matter expert for multiple, or the most complex, digital products and/or capabilities. This role manages a team of digital product managers, product owners and analysts providing oversight and direction for digital products. This role requires tracking market and competitive data, analyzing and reporting key performance indicators, and developing roadmaps that support the strategic vision. This role is responsible for the efficient and timely execution of digital program objectives, including taking point on release management functions ensuring all releases are high quality and building consensus with all stakeholders on release readiness and deployment.

Primary Responsibilities

• Serves as the key department contact on specific digital products, product lines, and/or digital capabilities

• Works with business segment leaders, front line managers, and other subject matter experts to identify and implement appropriate strategies to close digital customer experience gaps

• Reviews business competitive data, determines digital product and/or capability objectives, key performance indicators, and customer indicators to recommend strategies to meet business objectives and achieve key results.

• Analyzes production information, projections, and other meaningful data and prepares forecasts on market evolution and digital products

• Develops roadmaps and execution strategies for specified digital solutions to meet business and/or department growth goals and other key metrics

• Ensures adherence to a sound, transparent prioritization framework that delivers on strategic priorities effectively and consistently

• Coordinates the consideration of new digital products, initiatives, and/or capabilities

• Provides front line support to support areas or field leaders as needed

• Manages external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships

• Manages and develops a team of digital product managers, product owners, and analysts to meet the bank’s strategic goals

• Assess risk with new initiatives, ensures team monitors, tracks, and address risk and demonstrates adherence to the bank’s overall risk management program

• Ensures team has adequate marketing, communication, and other promotional plans in place by partnering cross functionally with business line, marketing, and other segment leaders

• Partners with Experience Design, Research and Technology partners to plan and execute on roadmap initiatives, developing appropriate implementation strategies and taking point when necessary to eliminate potential roadblocks affecting timely execution

• Partners with Software Engineering management and Production Support as necessary to balance delivery of new features with maintaining healthy, efficient applications.

• Assists with planning, managing and governing releases and helps prepare internal and external stakeholders for deployments

• Ensures all releases are high quality and have been appropriately vetted by governing teams (legal, compliance, audit, security, etc.)

• Helps create and ensures adherence to release governance standards related to the Digital Agile Release Train

• Ensures digital adherence to corporate governance standards

• Performs as a change agent and servant leader by creating an environment of collaboration, mutual influence, and problem solving while empowering associates to make decisions

• Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite

• Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

• Bachelor’s degree in a related field and eight (8) years of business-related experience to include digital technology, product management, project management, process improvement, project delivery, business/requirements analysis or business operations/product line or relevant work experience

• Or High School Diploma or GED and twelve (12) years of business-related experience to include digital technology, product management, project management, process improvement, project delivery, business/requirements analysis or business operations/product line or relevant work experience

• Three (3) years of project management experience in a business unit or other role

• Two (2) years of supervisory/management experience

• Two (2) years of Financial Services experience

• Agile program management experience

Preferences

• Scaled Agile Framework (SAFe) Agilist or Product Owner/Manager certification

• Scaled Agile SAFe Program Consultant (SPC) certification

• Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), or Consumer Due Diligence (CDD) experience\

• Master's degree in Business, Finance, Accounting or related study

• Project Management Professional (PMP) certification

• Advanced knowledge of Business Management Methodology, Change Management practices and Process Engineering methodologies

Skills and Competencies

• Ability to apply enterprise level thinking

• Ability to influence and resolve conflicts

• Ability to lead cross functional teams

• Ability to manage a team to create accountability and influence

• Advanced knowledge of multiple technical software delivery life cycles (i.e., Agile, Waterfall)

• Demonstrated executive presence

• Demonstrated success in launching digital initiatives and/or major enhancements

• Excellent organization and project management skills

• Financial analysis, business case development

• Proficiency in Microsoft Office, JIRA, and Confluence

• Strong critical thinking and strategic thinking skills

• Strong written and verbal communication, organizational and analytical skills

• Understanding of and ability to interpret applicable rules, regulations, and industry guidance

• Understanding of leadership development and engagement techniques in professional/corporate settings

This position is intended to be onsite, now or in the near future . Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The location available for this role is Birmingham, AL.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$149,871.15 USD

Median:

$199,990.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.