Behavioral Health Case Manager — Telehealth & Impact

Job Details Posting Details Posted on July 1, 2026 Locations Showing 1 location Lancaster, OH 43130, USA +1 more locations On-site Paraprofessional Clinical Part-Time Requisition #: STARL008689 Description OhioGuidestoneprovides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio. AtOhioGuidestone, we believe a workforcecomprisedof employees from diverse backgrounds andcommunities,and a culture of belonging makes us a better organization. Together, we continue to build a workplace that encourages, supports, and celebrates the varied voices of our employees. Shift- Saturday & Sunday 11p-7am every weekend Job Summary The Behavioral Health Specialistworks under the supervision of the Clinical Supervisor/Manager and is responsible for providing case management services to a diverse clientele of children and families with mental health and substance use diagnoses. Services may be provided via telehealth, outpatient offices, and/or community-based settings. Essential Functions: Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics. Monitor client symptoms as well as response to treatment; communicate changes with treatment team to ensure immediate and appropriate interventions Develop and maintain a service relationship with client, family, and caregivers to provide them support as appropriate. Coordinate community resources including school, referral sources and outpatient behavioral health providers to ensure continuity of care; acts as an advocate for the client as needed. Provide crisis intervention consultation in times of emergencies for coordination and assistance in crisis management and stabilization as needed. Facilitate appointments to ensure overall physical well-being including basic, mental health and substance use needs. Review Diagnostic Evaluation and additional assessments, to aid in the ongoing development and implementation of a client’s individualized treatment plan (ITP). Attend and participate in agency/ team/clinical meetings, including mandatory trainings, and treatment coordination. Perform related administrative responsibilities; maintain client information, reports, records, and other documents; respond timely to emails and phone calls; attend and participate in various trainings and meetings; communicate with other agencies, departments, and vendors regarding required paperwork, contract compliance and consult with other county agencies and/or supportive services as necessary. Accurately and promptly, document and maintain the confidentiality of client and family interactions including, legal, financial, and clinical documentation within agency guidelines. Meet with Supervisor for weekly supervision. Maintain ongoing frequent contact with other assigned OhioGuidestone professionals, parents or outside agency professionals assigned to case. Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required. Demonstrate positive leadership, promote a team-based work environment and a culture of belonging. Present the Agency in the most positive light with all internal and external contacts. * Therapeutic Behavioral Service (TBS) service activities include, but are not limited to the following: (a) Consultation with a licensed practitioner or an eligible provider, to assist with the individual's needs and service planning for individualized supports or care coordination of healthcare, behavioral healthcare, and non-healthcare services and development of a treatment plan; (b) Referral and linkage to other healthcare, behavioral healthcare, and non-healthcare services to avoid more restrictive levels of treatment; (c) Interventions using evidence-based techniques; (d) Identification of strategies or treatment options; (e) Restoration of social skills and daily functioning; and, (f) Crisis prevention and amelioration. Education/Experience: High school diploma or equivalent Three years relevant experience and able to demonstrate competencies in basic behavioral health skills, for example: Understanding of human behavior, mental illness, psychiatric symptoms, and impact on functioning and behavior. understanding how to therapeutically engage a mentally ill person, concepts of recovery/resiliency understanding of the mental health system; de-escalation techniques Understanding of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions. Understanding of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins. Relevant experience or course of study in behavioral healthcare helpful Qualifications: Mission driven; strong desire to make an impact Effective interpersonal skills; able to speak effectively with individuals and/or groups of people Ability to customarily and regularly exercise discretion and good professional judgment Flexible; able to work days, evenings, and/or weekends, as desired to meet the needs of clients Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently. Ability to maintain relevant, timely documentation as required. Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc. Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs. Possess a valid Ohio Driver’s License with a safe driving record and valid insurance. Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test. What we offer Stable non-profit organization with160+ yeartrack record! Clear career ladder for development path in various roles Opportunity to earn monthly $$$ bonus (onselect clinical/therapist and BHS roles only) Competitive medical benefitsincludinga low-premium medical plan option foremployee or employee+ children! Free CEUtrainings 10 paid holidays (some are exchangeable) Flexible work schedules to support work/life balance Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations 401(k) with employer matchoption Employment Assistance Program (EAP) Mileage reimbursement Free licensure supervision Recognition and rewards Wealsocare about the health and safety of our employees.OhioGuidestonerequires applicants to complete a pre-employment screening process upon receipt of an offer of employment. Werequireand cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Default Brand