Senior Manager of Product Management (Health Cloud)

Salesforce Health Cloud is on a mission to transform healthcare by bringing the world’s most innovative customer engagement platform to an industry ripe for change As a Senior Product Manager focused on the Provider segment, you will drive the next chapter of Health Cloud’s growth — building products that improve patient and provider experiences, accelerate business expansion, and bring the power of the Salesforce platform to a multi-trillion dollar industry You will work alongside a world-class engineering and design team, collaborating with customers, partners, and cross-functional leaders to define and deliver products that truly matter Design and deliver new features that improve product usage, grow the business, and make customers successful Create and prioritize a feature roadmap in collaboration with customer success, sales, and engineering Own the cross-industry product point of view and directional roadmap, including how it works with and leverages partner integrations Work with industry experts to define the next business problem to solve that brings a multiplier effect for the business Engage with customers, partners, and independent software vendors (ISVs), along with product ambassadors from across Salesforce to prioritize the right features Represent the customer — be the champion and voice of customers, build impactful personal relationships, and bring the customer’s voice into the creation process Own requirements, specifications, and release plans; work closely with customers to drive feature adoption Drive the best customer experience possible by working closely with User Experience (UX) to develop, test, and deliver assets to engineering Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams, and internal product experts; drive the end-to-end feature delivery cycle Collaborate across teams — product managers play a critical role in creating alignment between engineering teams and stakeholders Work effectively within a team of product managers who have dependencies on one another, leveraging shared work to support corresponding functionality Champion your feature through go-to-market activities: work closely with marketing to position and enable sales, run technical enablement sessions for technical sales and systems integrators (SIs), and ensure features are clearly documented so customers and partners can easily understand, implement, and use them Benefits Medical Care Life Insurance Retirement Savings Employee Assistance Programs With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year You are an effective communicator who works well with engineering and cross-functional teams, can present plans and roadmaps to internal stakeholders and C-level executives, is comfortable pitching products to diverse external audiences (customers, partners, and analysts), and has a strong ability to convince and influenceYou have strong Software as a Service (SaaS) product experienceYou are a great product manager who has built products end-to-end delivering an outstanding customer experience, brought products to market including go-to-market, pricing and packaging, and demonstrated successful deploymentsYou are a creative thinker who thrives on solving challenging problems with strong analytical thinking skillsYou have experience identifying and addressing customer needs, building relationships with customers, developing an awareness of relevant services, communicating with customers in an organized and knowledgeable manner, and delivering clear requests for informationYou have 5+ years of product management or equivalent experience with a demonstrated ability to discover opportunities and then define and deliver productsBachelor’s degree in Engineering, Computer Science, or a related discipline, or equivalent experience in technical rolesYou have strong technical abilities to hold your own in debates with technical architects and engineers, and you’re intimately familiar with modern software development practices used to build and deploy web and mobile applicationsYou own the product vision and can drive it through an organizationYou have led extension or integration of a product into another product lineYou are conversant with using Artificial Intelligence (AI) tools like Claude CodeYou have experience with Agile methodology and Application Programming Interfaces (APIs)You have experience in the healthcare industryYou bring a start-up mentality — bias toward action, comfort with ambiguity, and a drive to move fast #J-18808-Ljbffr Salesforce