Dean, Student Development

Class Description Under the direction of the Assistant Vice President for Student Affairs, the Dean of Student Development provides strategic, operational, and assessment leadership for an integrated portfolio of student success services that advance equitable persistence, retention, and completion. The role oversees academic and career advising, testing and assessment, tutoring, retention and transition services, TRIO Student Support Services, student accessibility services, and other success initiatives. The Dean leads cross‑functional collaboration to create a seamless, student‑centered experience aligned with institutional goals and accreditation standards, using data and technology to drive continuous improvement across a multi‑campus environment. Minimum Requirements Master’s degree from an accredited institution; doctoral degree preferred. Minimum of eight (8) years of leadership experience with supervisory responsibilities at the director level or higher within student services areas in higher education; prior experience in a multi‑campus community college preferred. Proficiency in utilizing data and technology (e.g., CRM systems, early alert systems, degree planning tools) to analyze and improve student outcomes. Experience in budget oversight and driving strategic priorities. Demonstrated knowledge of FERPA, ADA/Section 504 accessibility obligations, and accreditation standards pertinent to student services. Class Specific Essential Duties Provide leadership for the operations of student development units, including recruitment, supervision, evaluation, and professional development of staff. Establish and manage multiple priorities and projects in a complex, fast‑paced environment while ensuring outstanding service across the student enrollment lifecycle. Implement, monitor, and assess services using evidence‑based practices; use assessment findings to create, pilot, and scale interventions that address identified needs. Partner with administrators, faculty, students, and external stakeholders to design and sustain cross‑departmental integrated processes that deliver a seamless, student‑success experience. Develop data collection, analysis, and reporting systems that demonstrate outcomes and inform strategic resource allocation. Ensure effective administration of personnel, space, finances, and other resources within scope; approve expenditures and monitor budgets. Hold team members accountable for high performance and engagement through clear expectations, regular feedback, and performance evaluations. Review reports, evaluate program performance, and recommend improvements in services, processes, and policies. Position Specific Essential Duties Lead the long‑term vision for student development, identify areas for improvement, and implement innovative solutions designed to enhance the student experience. Develop, implement, and evaluate student‑centered policies, procedures, protocols, and interventions that improve persistence, retention, and completion. Monitor service utilization and key performance indicators; produce data‑informed reports and translate findings into strategies that advance institutional goals and performance objectives for student success. Maintain continuous communication with the Assistant Vice President for Student Affairs regarding strategic priorities, progress, timelines, and deliverables. Ensure clear, supportive, personalized, and timely communication that guides students and families to resources throughout their educational journey. Leverage technology and analytics to assess outcomes and enhance student‑focused programs and services. Represent the college on internal and external committees; foster partnerships with academic partners, employers, and community organizations. Provide leadership and compliance oversight for TRIO SSS and other grant‑funded initiatives, including reporting and fiscal stewardship. Benefits Health and Medical – CIGNA (Open Access Plus, In‑Network), Kaiser. Prescription Drug – included in the medical plan for both CIGNA and Kaiser. Mental Health – emotional, drug/alcohol abuse treatment (in‑patient and outpatient) with premiums paid by the plan. Dental – CareFirst Blue Cross/Blue Shield Regional Traditional and Preferred. Vision – NVA. Flexible Spending Accounts – Health Spending Account ($2,600) and Dependent Care ($5,000). Term Life Insurance – employee basic and supplemental options with coverage up to $200,000. Whole Life Insurance – Unum coverage with optional long‑term care rider. Accidental Death & Dismemberment – coverage up to $300,000. Long‑Term Disability – 60% of gross salary after 90 days; employee pays premium. Retirement – Maryland State Teacher’s Pension System, Optional Retirement Plan, Baltimore County Employees’ Retirement System. #J-18808-Ljbffr Community College of Baltimore County