Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development
• Health insurance
• Paid time off
• Competitive salary

ABOUT OUR AGENCY: Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. I'm a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan.

Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairman's Circle.

We operate in a fast-paced, high-energy, and competitive environment-but we're also a tight-knit group that knows how to have fun. I'm passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer incoming phone calls.
• Respond to customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Engage in conversations with existing customers, identifying opportunities to offer insurance options.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property/Casualty license (must be willing to obtain).

Compensation: $16.00 per hour


Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jamie Smith - State Farm Agent may be the right fit for you!
About Our Agency

• I have been a State Farm agent since 2002.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.