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SERVICE ADVISOR

Tntx, Llc

Purpose of Position : The Service Advisor is responsible for communicating with the customer and the shop foreman to ensure repair is completed as wanted by the customer. The Service Advisor position is a key position as it should be the final contact for the customer and the customer should be satisfied with the service provided.

Supervises : N/A

Essential Job Functions :
  • Communicate with the customer with the intention of being able to repeat the customer's request to the shop foreman both verbally and in written form.
  • Ensure communication is aligned with Elite Support standards.
  • Completes transaction by obtaining payment when repairs have been completed.
  • Other duties may be assigned as listed job duties are not comprehensive and should not be construed as such. This job description is subject to change.
Required Skills/ Abilities :

Preferred Education :
  • One-year certificate from a college or technical school.
Preferred Experience :
  • Six months to one year related experience and/ or training; equivalent combination of education and experience.
Other Preferred Qualifications :
  • Ability to type 25 words per minute
  • Ability to drive a tractor
  • Clean MVR Record
Vacancy posted 4 days ago
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