Patient Care Coordinator
$41.6kComprehensive Counseling LCSWs
Patient Care Coordinator
Bayside - Bayside, NY 11361
Overview
Education Level High School Category Customer Service
Description
Comprehensive Counseling is seeking a Patient Care Coordinator to join an energetic team dedicated to expanding access to affordable behavioral healthcare. Our PCCs act as the initial point of contact for all patients requesting information about or seeking counseling services.
The ideal candidate for the position will communicate effectively with patients and clinician partners. This detail-oriented individual will thrive in a fast-paced environment, answer phones, schedule appointments, assist new and existing patients, and conduct administrative activities to ensure a streamlined, accessible, and convenient patient care environment.
What you'll do:
- Review patient referrals to ensure all data is received. This includes: consent forms, insurance verification, screening questionnaire, availability, and payment details.
- Answer incoming calls (average 75/day) and assist patients with questions regarding scheduling.
- Evaluate clinician availability (250+ clinicians), areas of expertise, credentialed insurances and other elements that drive meaningful appointment scheduling.
- Communicate and finalize appointment details with patients and clinicians.
- Verify insurance benefits and eligibility utilizing online insurance portals.
- Conduct regular outreach to clinicians to offer support in reaching 10-patient minimum, obtain additional availability, discharge patients across EMR and CRM platforms, and review no-show/cancelation trends.
- Return patient and clinician emails/voicemails within 48 hours of receipt.
- Assist in various projects to support strategic goals.
- Escalate patient and clinician issues to Management and/or Chief Clinical Officer and track resolution status.
- Demonstrate strong understanding of CRM (Salesforce preferred), EMR, and Microsoft Office (Word, Excel, PowerPoint, Outlook).
Compensation & Benefits:
This position entails a 40 hour a week commitment, Monday through Saturday (HYBRID) with occasional travel to our Forest Hills or Bayside offices.
Starting annual salary is $20/hr ($41,600/yr)
We offer a generous package of paid time off including vacation time, sick time, and federal holidays. We also offer healthcare benefits that include medical, dental, and vision. Additional benefits include paid family leave options, 401K, employer sponsored life insurance policies, and annual grants for tuition reimbursement.
Comprehensive Counseling is an equal opportunity employer.
Qualifications
Qualifications:
- Bachelors Degree Preferred
- Experience in customer service or healthcare administration preferred
- Bilingual (Spanish/English) is a plus
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Patient Care Coordinator in Bayside, NY vacancy
$17.98 - $32.12 per hour
...Optum NY/NJ, is seeking a Patient Care Coordinator to join our team in Lake Success, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our...SuggestedHourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startWork from homeMonday to FridayUnitedHealth Group
Lake Success, NY3 days ago$17.98 - $32.12 per hour
...Patient Care Coordinator Optum NY/NJ, is seeking a Patient Care Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be...SuggestedHourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startWork from homeMonday to FridayUnitedHealthcare At Home
Great Neck, NY7 hours ago$18 - $32 per hour
...Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits...SuggestedHourly payMinimum wageFull timeWork experience placementWork at officeLocal areaImmediate startMonday to FridayUnitedHealthcare
Great Neck, NY2 days ago$16.15 - $28.8 per hour
...Requisition number: 2357461 Job category: Healthcare Delivery, Patient Services Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians...SuggestedHourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startWork from homeMonday to FridayShift workRotating shiftUnitedHealth Group
Great Neck, NY3 days ago$16.15 - $28.8 per hour
...Associate Patient Care Coordinator Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery...SuggestedHourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaWork from homeMonday to FridayShift workGenoa Telepsychiatry
New Hyde Park, NY4 days ago$16 - $29 per hour
...Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy...Hourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startMonday to FridayFlexible hoursShift workWeekday work- ...Job Responsibilities Patient Experience & Customer Service ~ Provides exceptional... ...check-out, scheduling, and medical record coordination. ~ Acts as a liaison between patients... ...required steps throughout their care. ~ Documents patient interactions and...Work at officeShift workWeekend workAfternoon shiftEarly shift
Generation Next Fertility, PLLC
New York, NY42 minutes ago - ...Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills Role Overview The Patient Care Coordinator serves as the primary point of contact and advocate for patients accessing telehealth services, clinical research studies,...Full timeFor contractorsRemote workFlexible hours
Pearl
New York, NY2 days ago $30 - $35 per hour
...Join our high-end Periodontial practice as our Patient Care Coordinator, where you will play a key role in enhancing the patient experience. You will be responsible for coordinating patient appointments, managing communications between patients and dental staff, and ensuring...Hourly payWork at officeWeekend workWeekday workHigh End Hiring
New York, NY4 days ago- ...Our client is currently seeking a Patient Care Coordinator in New York, Ny. The Associate Patient Care Coordinator plays a critical role in supporting day-to-day clinic operations and enhancing overall patient satisfaction. This position is responsible for accurately...Work at office
The Judge Group, LLC
New York, NY2 days ago - ...The Role We are looking for a Patient Support Coordinator to join our growing team to optimize the use of FlyteHealth’s Evolve platform and EMR to... ...registered dietitians to ensure high‑quality and reliable care. As new staff is hired, support may be required for onboarding...Work at officeRemote work
FlyteHealth
New York, NY1 day ago - ...Pine Park Health is a value-based primary care practice that is redesigning how... ...that's designed around everyone involved — patients, families, community staff members, providers... ...primary care team. You will own care coordination for a panel of 500–600 patients — managing...Remote workShift workNight shiftWeekend work
Pine Park Health
New York, NY7 hours ago - ...A healthcare technology company is looking for a Patient Support Coordinator to optimize their Evolve platform and EMR while assisting with various administrative duties. Responsibilities include scheduling appointments, managing patient records, and collaborating with...Work at officeRemote work
FlyteHealth
New York, NY1 day ago - ...weight loss clinic specialized in helping patients with obesity lose weight and lead... ...convenience of telehealth, including long-term care from a specialized physician and... ...through modern technology. The Patient Care Coordinator role supports physicians, dietitians and...Remote workFlexible hours
Form Health
New York, NY18 hours ago $16.15 - $28.8 per hour
...Associate Patient Care Coordinator Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Cedarhurst, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery...Hourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startWork from homeMonday to FridayReliant Medical Group
Cedarhurst, NY6 hours ago- ...they live. As the leading provider of mobile dermatological care for seniors in the US, our providers visit more than 2,000senior... ...and better quality of life for residents. Position The Patient Care Coordinator (Account Manager) is the liaison between the senior communities...Full timeRemote work
Integrated Dermatology
New York, NY18 hours ago $60k - $70k
...W2 Remote Patient Care Coordinator (RN) Location: Remote (New York license required) Position Type: Full-Time or Part-Time | W2 Employee Compensation: $60,000 - $70,000 for Full-Time Roles We are a leading, patient-centered, multi-specialty medical practice in New York...Full timePart timeRemote workFlexible hoursRotating shiftAfternoon shiftFlexzo Ai
New York, NY6 days ago- ...Form Health is seeking a remote Patient Care Coordinator (PCC) to facilitate comprehensive support for clinical operations. You will ensure patients experience seamless care from the first contact, working closely with medical clinicians and dietitians. Key responsibilities...Remote work
Form Health
New York, NY18 hours ago $18.88 - $23.5 per hour
...Patient Care Coordinator (Spanish Bilingual Preferred) - Bronx, NY Job Category: Retail Requisition Number: TEMPO007360 Full-Time On-site Bronx, NY 10461, USA Description The Patient Care Coordinator (PCC) is the face of the clinic and the patient's guide throughout...Hourly payFull timeTemporary workWork at officeImmediate startMonday to FridayDay shift$25 - $30 per hour
...Health Job Opportunity At SCA Health, we believe health care is about people the patients we serve, the physicians we support and the teammates... ...equipment Manual and finger dexterity Hand eye coordination Standing and walking for extensive periods of time...Live out- ...Management Services Ltd is seeking a customer service representative to handle healthcare referrals. This role involves processing patient information, updating clients, and ensuring compliance with regulations. The ideal candidate will have two years of experience in healthcare...Hourly payWork at office
- Spear Physical Therapy is looking for a Care Coordinator for their Fresh Meadows clinic in Queens. The role focuses on providing excellent customer service and supporting patient care while ensuring a smooth appointment process. The candidate should have previous customer...
$71.59k - $116.48k
Healthfirst is seeking a Care Manager in New York to oversee behavioral and physical care for members. This role involves collaboration with various health care providers to enhance member outcomes and ensure a seamless experience. The ideal candidate will have an appropriate...$22.5 - $25.02 per hour
Mount Sinai Morningside is seeking a Patient Navigator in New York City. The role involves overseeing a caseload of patients, ensuring they... ...prevention and treatment services while adhering to their care plans. The ideal candidate will have a Bachelor’s degree or equivalent...Hourly payWork experience placement$66.48k - $70k
A leading healthcare institution in New York is seeking a Services Management Coordinator to manage patient care coordination and education. The role involves assisting healthcare providers, documenting goals, and ensuring that patients understand their benefits. Candidates...- Effizotech is looking for a dedicated Patient Care Coordinator to join their team. This role involves coordinating patient appointments for infusion services while ensuring timely communication with patients. The opportunity offers the flexibility to work remotely from...Remote job
- Spear Physical and Occupational Therapy in New York is seeking a Care Coordinator to support patient care at our Lower East Side location. The role includes guiding patients through the appointment process while ensuring exceptional customer service. Ideal candidates will...
- A leading physical therapy clinic in New York is seeking a Care Coordinator to enhance patient care and service at their NoHo clinic. The ideal candidate will have customer service experience and strong communication skills. Responsibilities include welcoming patients,...
- OCLI Vision is seeking a Patient Call Center Coordinator for a remote role based in the United States. The successful candidate will provide exceptional... ...-centered team dedicated to delivering high-quality care. Preferred qualifications include previous call center experience...Remote job
- Integrated Dermatology is seeking a full-time Patient Care Coordinator to serve as a liaison between senior communities, patients, and practitioners. This role involves scheduling, managing relationships, and ensuring quality patient care seamlessly. The ideal candidate...Remote jobFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Care Coordinator. Be the first to apply!
