Head of Product

About Black Spectacles Are you a strategic, customer‑centric Head of Product who can balance big‑picture vision with detailed execution — connecting every decision to measurable business impact? At Black Spectacles, we’re proud to be the leader in our space, with the strongest brand, a thriving business, and an incredible opportunity for continued growth. We believe that success in product comes from curiosity, collaboration, and a relentless focus on creating value for customers — and at Black Spectacles you’ll find all three. Role Overview As a Head of Product, you’ll own major areas of our SaaS‑based online learning platform and eLearning products. You’ll translate strategic direction into actionable product plans, oversee backlogs, and guide cross‑functional execution to deliver high‑quality releases. Working closely with Engineering, Learning/Content, Marketing, Sales, and Customer Success, you’ll ensure decisions are grounded in customer insight and business outcomes such as ROI — with clear trade‑offs, success metrics, and risk rationale. You’ll help maintain clarity and momentum by organizing priorities, setting steady rhythms, and supporting teams to deliver high‑quality products. Responsibilities Product Strategy & Roadmap – Define and sequence priorities with clear business cases (ROI, cost, and time‑to‑value) and establish a regular review cadence. Own customer insight – build a consistent discovery rhythm through customer calls, surveys, and experiments, and communicate insights clearly and practically across teams. Develop, prioritize, and maintain the product roadmap in collaboration with stakeholders. Requirements & Documentation – Define clear, testable requirements, user stories, and acceptance criteria in JIRA and related tools that reflect customer insight and business outcomes. Collaborate with design and engineering to scope features and ensure alignment with customer needs. Execution & Delivery – Strengthen structure through launch plans, checklists, and decision logs to support collaboration and predictable delivery. Track leading indicators and post‑launch results, communicating lessons learned and next steps. Partner with Engineering to ensure timely, high‑quality product releases and apply the right delivery approach for each initiative. Collaborate with Marketing and Sales to coordinate product launches, communications, and go‑to‑market strategies. Cross‑Team Collaboration – Build alignment and trust across Engineering, Learning, Marketing, Sales, and Leadership through clear, data‑informed communication. Ensure alignment on priorities, timelines, and success metrics. Serve as a strong advocate for the customer while balancing business needs. Mentor and coach an early‑career teammate on discovery, backlog management, and outcome‑driven planning. Business & Financial Accountability – Favor small, testable experiments before large investments. Make disciplined trade‑offs between opportunity, effort, and business impact, presenting clear ROI or payback expectations. Proactively surface constraints and mitigation plans. Qualifications Bachelor’s degree in Business, Computer Science, or a related field, or equivalent experience. 12+ years of professional experience, including 8+ years in product management roles. Proven success owning and scaling SaaS‑based products, ideally in online learning or related industries. Experience working effectively in both Agile and Waterfall environments. Strong track record of delivering measurable customer and business impact through product strategy and execution. Deep financial literacy (ROI, unit economics, payback) with a disciplined, results‑oriented approach to decision‑making. Experience leading customer discovery and translating insights into actionable product direction. Skilled with analytics tools (e.g., Mixpanel, Amplitude, GA) to guide decisions and measure outcomes. Effective collaborator who builds trust across Sales, Marketing, Engineering, Content, and Leadership. Excellent communication and influencing skills to align stakeholders and drive execution. Experience mentoring or coaching product team members is a plus. Ability to travel quarterly for in‑person meetings and company events. Benefits Work From Home: Enjoy the flexibility of working remotely year‑round. Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage. Savings & Retirement Plans: FSAs, HSAs, and a 401(k) plan with company match up to 4%. Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave. Referral Program: Earn rewards by referring top talent to our team. Team Building: Enjoy semi‑annual team gatherings and events that foster collaboration and camaraderie. Our Ideal Teammate Motivated by contributing to a mission‑driven company that supports the architecture and design community. Analytical and detail‑oriented, producing precise, high‑quality work while respecting plans, timelines, and standards. Brings creative problem solving while staying grounded in customer insight, financial responsibility, and solid execution. Balances customer needs, business priorities, and product execution with sound judgment. Takes ownership and accountability for outcomes. Encourages calculated risks and shares ideas in a supportive environment. Takes a world‑class approach to their work and values collaboration. Lives our values of excellence, innovation, and taking care of our people. Seniority Level Director Employment Type Full‑time Job Function Product Management Industries IT Services and IT Consulting Black Spectacles is an equal‑opportunity employer. #J-18808-Ljbffr