Victim Witness Specialist

Salary: See Position Description
Location : City Hall, 316 N 26th St., Billings, MT 59101
Job Type: Full-Time
Job Number: 202600199
Department: City Attorney
Division: Attorney Administration
Opening Date: 08/19/2026


"Applicants must be currently authorized to work in the United States on a full-time basis."
Position Overview
Salary Range: $66,114.88 - $88,599.26/annually. Salary reflects Step 1 and Step 7 of a 7-step pay scale. Salary at hiring will be dependent upon the applicant's education, experience, and training.

Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m.
Required Application Attachments:

• Cover Letter
• Resume

Job Summary:

Under general direction, provides statutorily mandated services to victims and witnesses of crime working primarily with domestic violence victims, whose cases pass through the Billings City Attorney's Office.
Scope of Responsibility:

Incumbent has a high degree of understanding of crime victims' laws, department and functional operations and is able to work with considerable initiative. Working with senior management guidance, incumbent sets precedent within limits that can affect the work unit. Incumbent performs advanced troubleshooting and analyses, using judgment to select from known alternatives. Incumbent must have the ability to exercise discretion regarding confidential matters.

Essential Duties and Responsibilities
Provides assistance to victims, witnesses, and the general public

• Responds to requests for information in a timely fashion.
• Determines what information is appropriate for release.
• Follows all applicable laws and regulations when providing information.
• Provides the public with information on available resources.
• Assists victims and witnesses by providing crisis counseling and in obtaining orders of protection.
• Conducts lethality assessments.
• Accompanies victims to court proceedings as requested.

Maintains records and files on all assigned cases

• Ensures all relevant documentation is included in each file.
• Maintains orderly files so that other staff can easily access them, as needed.
• Maintains contact statistics.
• Documents contact with victims for grant purposes.

Serves as liaison for victims and witnesses and the criminal justice system

• Provides information to the appropriate parties regarding the case.
• Schedules interviews with victims and witnesses.
• Conducts research and locates witnesses as appropriate.
• Provides appropriate support for victims and witnesses including community resources.
• Attends arraignments and other court proceedings as necessary and provides information to Municipal Court as requested by the Court or City Attorney.
• Assists with grant writing and reporting as assigned.

Performs other duties as assigned.

Qualifications and Skills
Required Qualifications and Skills:

• Four-year degree in criminal justice, human services, sociology, social work, psychology, or a related program
• One (1) year of related experience
• Strong interpersonal skills
• Must be able to pass a Federal and State criminal background check

Physical Demands and Working Conditions
Work is a normal office environment. Intermittent effort involving lifting of amounts between 5 and 25 pounds is required. Work requires high attention to detail or deadlines. Incumbent may be exposed to disagreeable elements on an intermittent basis including, dealing with angry people, threats of injury or assault, violence, or offensive language. Driving is required occasionally.
Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.
Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise. The City retains the discretion to add duties or change the duties of this position at any time.
The City of Billings offers a complete benefits package to our full-time employees including medical, dental, and vision insurance, retirement/pensions, paid holidays, vacation and sick leave. The City offers life and long term disability insurance to all full-time employees. Optional plans are available for employees that include health savings account, flexible spending account, and 457 deferred compensation accounts.

To learn more details, visit the link below.