Room Attendant

Room Attendant

San Clemente Inn - San Clemente, CA 92672

Position Purpose

Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Self-Inspect clean guest rooms for sale. Clean occupied guest rooms.

Essential Functions

• Clean and reset guest bedroom and bathroom areas according to established standards as follows:
• Sort, count, fold and carry linen
• Make beds
• Replenish supplies, i.e., amenities, drinking glasses, clean linen
• Lift and move furniture weighing no more than 20 lbs
• Sweep, scrub bathroom floor using broom and mops
• Clean rugs, carpets, upholstered furniture using vacuum cleaner and or proper chemicals
• Dusts furniture, equipment and fixtures
• Washes tile walls, tub, sink and toilets
• Polishes woodwork and metal work such as fixtures and metal fittings
• Cleans windows, door panels and sills
• Empties wastebaskets
• Replenishes bathroom supplies
• Organize and stock cleaning cart and organize linen closets on floors assigned.
• Complete accurately, and in a timely manner, any assigned paperwork.
• Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas
• All other duties as assigned by a manager or supervisor

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Assist other housekeeping employees in maintaining clean and organized work area.
• Maintain at all times a neat and clean professional appearance
• Enforce hotel safety standards.
• Perform other duties and handle projects as assigned by Manager.
• Follow all of the Safety and Sanitation Guidelines set forth by the CDC and GPR including but not limited to all of the COVID-19 State and County ordinances
• Must be able to work flexible schedules including weekends and holidays

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledgeable with carpet care and floor care
• Some experience with carpet and floor care equipment preferred
• Knowledgeable with cleaning chemicals and supply equipment

Physical Demands

• Work tasks are performed indoors and outdoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
• Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Qualification Standards

Education: High school or equivalent education required.

• Prior commercial housekeeping experience required.
• Prior hospitality experience preferred.
• Supervisory experience preferred.

Licenses or Certificates: Drivers License desired

Attendance:

• Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations, non-compliance will be subject to disciplinary action, up to and including termination of employment.
• This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.