Teller

SUMMARY The Teller will be responsible for daily teller transactions in both the lobby and drive‑up locations of the branch. This position is also responsible for the delivery of outstanding client service and for developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier's checks, and redeeming savings bonds. Answers clients' questions in person and over the telephone. Processes additional transactions as needed, including preparing currency transaction reports. Identifies basic cross‑sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker. Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business. Processes consumer credit card applications. Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe‑deposit box procedures. Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies. Complies with bank operations and security procedures, including participating in dual‑control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof. Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches. Enhances job knowledge by attending training sessions. Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results. Demonstrates basic product knowledge and proficiency with client‑facing systems. Completes work accurately with minimal errors. Participates in volunteer activities. Performs other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Ability to handle confidential and sensitive information with discretion. Strong mathematical aptitude. Excellent written and verbal communication skills. Strong interpersonal skills. Exceptional attention to detail. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required. Experience in a cash handling role preferred. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Dexterity of hands/fingers to operate computer keyboard and mouse – Frequently. Handling – Frequently. Hearing – Frequently. Lifting – Occasionally (up to 25 lbs). Sitting – Occasionally. Standing – Frequently. Talking – Frequently. Walking – Occasionally. Noise Level – Moderate. Typical Work Hours – Vary based on scheduling and business need. Regular and Predictable Attendance – Required. Travel – as needed. COMPENSATION & BENEFITS We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $19.25 to $25.93 per hour in WA and depends on a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills and experience, education, and geographic location. Benefits include medical, dental, vision, short‑term and long‑term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at 0.069 hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. For more information regarding our benefits, please visit #J-18808-Ljbffr First Interstate Bank