Medical Technologist Generalist - FLEX - Day Shift

Medical Technologist

Loretto Hospital is a safety-net hospital that serves more than 33,000 patients each year from Chicago's Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto offers its community a unique patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff are committed to providing the best possible medical care in a holistic, safe and comfortable resident environment. By empowering patients with knowledge and resources, Loretto Hospital strives to cultivate a culture of proactive medical management within the community, with the goal of increasing the quality of life for patients and community residents.

We are seeking a dedicated Medical Technologist to join our Lab. Reporting to the Administrative Director of Laboratory, the Medical Technologist is responsible for performing clinical testing on patient specimens originating from all age specific groups of in-patients, out-patients and employees of the hospital. The Medical Technologist is responsible for demonstrating and utilizing technical and analytical skills to provide physicians with necessary diagnostic information for the initiation of proper medical care and treatment of patients. Services are provided with optimum concern for the quality of medical treatment and care rendered to the patient. The duties performed by hospital staff in this position will demonstrate what is best for the patient as well as promote development of an awareness and cooperation reflecting the interrelationship of departments in caring, comforting and healing the sick and injured.

Essential Duties And Responsibilities

Standard I: Performs all duties of a Medical Technologist

Performance Criteria:

1. Demonstrates satisfactory performance of duties as assigned in all areas of the technical laboratory.
2. Demonstrates technical and analytical skills to provide physicians with necessary diagnostic information.
3. Performs clinical testing on patient specimen.

Standard II: Assesses test results and equipment for accuracy and validity (Age Specific)

Performance Criteria

1. Reports proper reference ranges related to life threatening situations as defined in standard operating procedure.
2. Recognizes, reports, and documents critical or panic values related to life threatening situations as defined in standard operating procedure.
3. Recognizes and responds to computer generated flags for discrepancies noted from previous test results.
4. Verifies all critical or abnormal findings after consulting with Section Supervisor, Laboratory Director, or Medical Director and report directly to physician or personnel for primary care of patient.
5. Establishes contact with the physician, when necessary, to request additional diagnostic information or provide the physician with information as approved by the Director or Medical Director.

Standard III: Performs Quality Control associated with patient testing and result accuracy.

Performance Criteria

1. Performs Quality Control testing daily, as required by standard operating procedure for specific assays.
2. Evaluates and compares results of quality control for accuracy, validity and acceptability based upon previous control records.
3. Documents quality control and appropriately responds to control results which are not acceptable following standard operating procedures.
4. Identifies, investigates, resolves and documents trends or unacceptable quality control results.
5. Notifies Section Supervisor, Laboratory Director or Medical Director of quality control problems and resolutions.
6. Demonstrates a fundamental knowledge of troubleshooting techniques for instruments/equipment within the work center.

Standard IV: Performs Preventive Maintenance on all instruments and equipment within an assigned Work center.

Performance Criteria

1. Functions independently in performing required Preventive Maintenance procedures associated with instruments and equipment within the Work center.
2. Documents daily, weekly, monthly, or annual Preventive Maintenance steps as identified in each individual instrument preventive maintenance program.
3. Notifies Section Supervisor or Laboratory Director of identified equipment problems or discrepancies noted in performing preventive maintenance procedures.
4. Documents the need to order supply parts required for preventive maintenance procedures notifies Section Supervisor or Laboratory Director.
5. Establishes contact with the physician, when necessary, to request additional diagnostic information or provide the physician with information as approved by the Laboratory Director or Medical Director.

Standard VI: Participates actively in Continuous Quality Improvement Monitoring and Quality Assurance activities within the department/hospital.

Performance Criteria

1. Demonstrates knowledge of Hospital/Departmental Continuous Quality Improvements Monitoring Plans.
2. Recognizes and identifies situations which require monitoring and reports such to Section Supervisor, Laboratory Director or Medical Director.
3. Documents error corrections, patient/physician issues and quality issues using established departmental mechanisms for Continuous Quality Improvement Monitoring.
4. Participates in Quality Assurance by gathering data, providing information and completing assignments as requested.

Standard V: Participates in efforts to improve the performance of the Organization/department.

Performance Criteria

1. Participates in General Staff meetings as called by the Laboratory Director.
2. Participates in continuing education program.
3. Utilizes hospital/department policies/procedures.
4. Demonstrates knowledge of departmental standard operating procedures.

Standard VI: Participates in Continuing Education for personal and professional growth.

Performance Criteria

1. Attends continuing education programs, both mandatory and voluntary, as offered through the hospital or department.
2. Demonstrates willingness to attend education programs offered independent of the hospital/department.
3. Shares ideas and information received through education programs with the hospital/department /section for the improvement of the hospital/department/section.
4. Demonstrates knowledge, willingness to learn, and successful operation of the Laboratory Information System (LIS) for patient testing.
5. Maintains LIS security and patient record confidentiality required in standard operating procedures.

Standard VII: Implements guest relations in all interactions with patient's the general public and employees.

Performance Criteria

1. Maintains professional appearance.
2. Always interacts with courtesy and respect proper to the moment and the person.
3. Writes correspondence which conveys a positive tone and displays clear, grammatically correct sentences and effective communication.
4. Uses proper telephone etiquette with every phone contact.

Standard VIII: Participates in annual safety, disaster, fire and infection Control programs utilizing knowledge gained in everyday work activities.

Performance Criteria

1. Attends mandatory programs.
2. Identifies hazards and reports such to the Laboratory Director.
3. Attends and participates in periodic departmental safety reviews and inspections.
4. Uses Personal Protective Equipment (PPE) according to hospital/department and Infection Control standard operating protocol.

Standard IX: Complies with and implements hospital and departmental mission.

Performance Criteria

1. Utilizes hospital and departmental value statements to direct daily work.
2. Promotes a caring and compassion health care environment.
3. Assists patients and patient families in understanding, accepting and following medical recommendations by providing diagnostics services to restore the patient to optimal health and wellbeing within the patient's capacity.

Organization Competencies:

1. Routine Test Performance:
2. Result Reporting:
3. Intermediate Test Results:
4. Instrument Maintenance:
5. Assessment:
6. Problem Solving:
7. Time Management:
8. Quality Improvement:
9. Safety:
10. Teamwork:
11. Service Focus:
12. Professional Growth:

Department Competencies:

• Accurately identifies patient specimen before processing testing. Process and reports testing as per order.
• Follows department's patient results "Read Back" policy when notifying results.
• Follows all infection control policies including hand washing.
• Completes testing accurately and within established time limits.
• Involves in initiating troubleshooting instrument problem.

Compliance Responsibilities:

• Understands and adheres to Loretto Hospital's compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state and Hospital regulations, laws, and policies as they presently exist and as they change or are modified.
• Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.

Job Requirements

Minimum Requirements: