CNC Field Service Engineer

Overview

Local Region | Latest Technology | Excellent Culture

As a Field Services Engineer, you'll support clients across a locally defined territory with a primary focus on the Iowa. You'll work hands-on with cutting-edge technology while partnering with a diverse client base-all within an organization that truly backs its service technicians.

We set you up for success from day one. You'll receive a car allowance (or, in some cases, a company vehicle), company-provided cell phone and laptop, covered fuel expenses, and a fast, hassle-free reimbursement process. Our goal is simple: remove distractions so you can focus on what you do best-maintaining top-of-the-line equipment and delivering exceptional service that turns customers into raving fans.

This role is not a national "road warrior" position. While travel is required, it's focused on local clients within the IA, MN, MO territory (expected 50% w/ paid travel). Our team enjoys low turnover, and the people who thrive here are energized by variety-different sites, new challenges, and continuous learning.

We genuinely believe this is not only a great place to work, but a place where careers grow, skills sharpen, and long-term success is built.

Benefits

• Paid time off (PTO)
• Paid holidays
• Sick time
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance

(You can also see more about us at Glassdoor.com)


Responsibilities

Although not all inclusive, below are some more details:

- Perform field service, installations or PMs as required.
- Resolve customer issues and provide sales support.

- Communicate effectively with a variety of different people.
- Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
- Other related duties as assigned.


Qualifications

What are we looking for?

Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills - focused on the mechanical, hydraulic and electrical aspects of your craft.

"The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison's most valuable resource - its people."
Graham Hooper (CEO)

"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law."