Principal AI Product Manager

Principal AI Product Manager

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As AI Product Manager, you will provide strategic leadership for the vision, development, implementation, and lifecycle management of healthcare AI products. In this role, you will translate complex business, clinical, operational, and customer needs into scalable AI-enabled solutions that improve outcomes for patients, caregivers, providers, and healthcare organizations. You will lead product strategy, roadmap development, portfolio planning, and cross-functional execution to ensure alignment with organizational priorities and deliver measurable business value.

Working in close partnership with software engineering, data science, machine learning, clinical, operations, and business leaders, you will guide product decisions from concept through launch and ongoing optimization. You will balance customer needs, technical feasibility, regulatory considerations, and business objectives while ensuring efficient and effective product delivery. As a strategic advisor and thought leader, this position fosters alignment across executive stakeholders and cross-functional teams to advance a cohesive AI product portfolio and drive innovation, organizational strategy, and long-term growth.

A caregiver in this role works remotely from 8:00 a.m. 5:00 p.m.

To be considered for this position, candidates must reside in Ohio, Nevada or Florida.

A caregiver who excels in this role will:

• Define and execute the vision, strategy, and roadmap for AI-powered healthcare products and platforms.
• Identify market opportunities, customer needs, and emerging AI technologies to drive innovation.
• Lead the end-to-end lifecycle of AI products, from discovery and MVP development to launch, scaling, and optimization.
• Translate clinical, operational, customer, and business requirements into prioritized product initiatives.
• Partner with engineering, data science, and AI/ML teams to design and deliver AI-enabled solutions.
• Evaluate AI/ML models, data requirements, performance metrics, and deployment considerations to inform product decisions.
• Balance model performance, user experience, technical feasibility, compliance, and business objectives.
• Ensure AI products follow the established responsible AI practices, including transparency, fairness, governance, and risk management.
• Define product requirements, user stories, acceptance criteria, KPIs, and success metrics.
• Prioritize features and investments based on customer value, business impact, technical complexity, and resource constraints.
• Develop and manage a portfolio of AI products, platforms, and shared capabilities.
• Drive platform strategy, product standardization, governance, and cross-product alignment.
• Lead executive stakeholder engagement, strategic planning, and product communications.
• Develop business cases, investment recommendations, roadmap updates, and product performance reviews.
• Define go-to-market, adoption, commercialization, and change management strategies to maximize product success and healthcare impact.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field
• 10 years of product management experience with increasing levels of responsibility
• Experience developing and managing product roadmaps from MVP through mature product evolution
• Proven track record of launching and scaling successful enterprise and/or consumer technology products
• Experience leading complex cross-functional initiatives involving engineering, data science, design, operations, and business stakeholders
• Experience working closely with machine learning engineers, AI scientists, and data scientists to deliver AI-powered products
• Exceptional communication, storytelling, presentation, and executive influence skills
• Strong analytical, strategic thinking, and problem-solving abilities

Preferred qualifications for the ideal future caregiver include:

• Master's degree in Business Administration (MBA), Computer Science, Engineering, Data Science, Healthcare Informatics, or a related field
• Experience with generative AI, large language models (LLMs), machine learning platforms, and AI product commercialization
• Experience in Technical Program Management (TPM), program leadership, or large-scale product delivery
• Experience managing platform products, product portfolios, and multi-product ecosystems
• Familiarity with cloud platforms such as Azure, AWS, or Google Cloud
• Experience working for a technology vendor developing software products
• Experience with owning a product roadmap
• Experience with commercialized AI solutions
• Experience with AI Product Commercialization in the tech sector

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration:

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.