Guest Experience Lead | Fast Casual Server

About us Original ChopShop, a neighborhood eatery serving Just Feel-Good Food that’s always Chopped-in-Shop with whole ingredients. Since our first Shop opened in 2013, our mission has been to inspire others to just feel good by providing a warm, welcoming place full of energetic people where guests can Fuel their Well-Being. Our team is eager to craft good-tasting, nutritious food made for Every/Body. We threaded Original ChopShop together with bits and pieces of our hearts + we believe that food should not only taste good, but make you feel good, too. Our Philosophy? Good food makes people happy and if you’re happy, we’re happy. What we offer Leadership growth opportunities Discounted meals on an off shift program 401k with Company match Competitive pay Fun and challenging team environment Health, dental, vision coverage eligibility Pet Insurance Mental Health Benefits W ho you are You share a love for food + people. You have a positive point of view, a genuine interest in serving others + a desire to be better. You speak, read, + write in English. You can stand for 8 hours + can lift at least 25 lbs. You agree that happy team members = happy guests + you want to be a part of a team that embraces your unique talents. W hat you’ll do Welcome each guest with a genuine greeting. Be Original. There’s only one you! Prep + prepare food accurately Ensure that guests are served in our restaurant with the highest level of customer service possible Deliver food from the kitchen to the dining room with a sense of urgency, smile, + case for the guests Assisting guests with menu options + anticipating their needs to ensure we meet + exceed expectations Ensure accuracy when communicating needs to team members + when preparing food Conduct table touches a.k.a. “House Checks” to ensure a clean environment This position requires knowledge of the menu items + their ingredients + packaging as well as familiarity with the step-by-step procedure for making various food + beverage products Team members may be trained in multiple positions including front of the house, guest service, or prep + production Working each shift with purpose as a brand ambassador Keeping our area clean + stocked Follow all food safety + security practices Create memorable dining experiences by exceeding guest expectations Thank the guests for coming in + invite them back soon Equal Opportunity Employer. This is a tipped role. You will be paid the tip credit minimum wage. Advertised hourly rate is an expected average, not a guarantee #J-18808-Ljbffr The Press Club Grill