Bilingual Customer Service Representative
Kelly Services, Inc.
Kelly Services, Inc. - - Responsibilities: Answer inbound calls from IHSS recipients requiring urgent back-up homecare support when their provider is unavailable; Assist seniors and individuals with disabilities in locating replacement homecare workers; Provide guidance and support to recipients navigating county and state assistance programs, including IHSS and Medi-Cal; Connect callers with appropriate community resources based on their needs; Accurately document calls, actions taken, and follow-ups in internal systems
Vacancy posted 4 days ago
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