Triage Registered Nurse - Perinatal Programs

Job Overview This is a telephonic triage RN position that has the responsibility of triaging all obstetrical and gynecological patient phone calls for the OB GYN Centers. The tri‑phone RN assesses patients’ symptoms over the phone and provides advice, determining the appropriate level of care using the established protocols and advice of providers. This is not a remote position. Location Good Samaritan Hospital – 375 Dixmyth Avenue Cincinnati, OH 45220 Work Schedule Full‑Time (80 hours bi‑weekly) Day shift Incentives & Benefits We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Benefits details: Job Requirements Associate's Degree or Diploma in Nursing (Required) Bachelor's Degree - Nursing; new hires required to obtain BSN within 5 years of hire (Required) Experienced licensed RN in Ohio with 5+ years of experience in labor and delivery or women’s health. Must possess strong clinical assessment, critical thinking, decision‑making skills, excellent verbal and written communication, and proficiency in charting in Epic. Registered Nurse upon hire required Basic Life Support (BLS) upon hire required Job Responsibilities Demonstrate strong clinical judgment, communication skills, evaluate patient needs, offer advice, and document appropriately. Escalate urgent and emergent cases to medical providers as warranted. Answer incoming calls in a timely manner with excellent customer service, telephone, and communication skills, including tone and accuracy. Collect and document patient data to determine the best course of action following protocols. Facilitate care coordination between physicians, hospitals, pharmacies, other specialties of TH, and the patient. Obtain and utilize working knowledge of Epic, Cadence, Cisco Phone System. Voalte messages must be complete and thorough, including all medical advice rendered and routed to the appropriate pool. Report critical or vital lab values, call for care instructions, and process referrals. Voalte/call physicians in a timely manner. Place pharmacy orders and document in patient chart for physician signature after obtaining a telephone order. Uphold patient privacy, confidentiality, and HIPAA when entering chart or providing information. Working Conditions Bending – occasionally Climbing – rarely Concentrating – consistently Continuous Learning – consistently Hearing: Conversation – consistently Hearing: Other Sounds – consistently Interpersonal Communication – consistently Kneeling – rarely Lifting Lifting >50 lbs – rarely Lifting Pulling – rarely Pushing – rarely Reaching – rarely Reading – consistently Sitting – consistently Standing – frequently Stooping – rarely Talking – consistently Thinking/Reasoning – consistently Use of Hands – consistently Color Vision – consistently Visual Acuity: Far – consistently Visual Acuity: Near – consistently Walking – consistently #J-18808-Ljbffr TriHealth