Retail Sales Associate

Job Description Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires knowledge of store systems, basic automotive systems, and basic parts knowledge. It involves sourcing from stores, hubs, PDQ, and external suppliers, and has in-depth knowledge of store inventory and maintenance processes. The position can be part‑time or full‑time. Fleet safety certification is preferred. Primary Responsibilities Provide an excellent selling experience for DIY customer visits and phone calls Achieve personal sales goals and help the store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put‑away, shoot‑outs, cycle counts, and back‑stock Secondary Responsibilities Store cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and parts lookup systems Expertise in testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role is responsible for delivering parts, picking and staging parts for customer orders, picking up returns and cores, dropping off weekly/monthly sales flyers, and daily collection of credit accounts. The position can be part‑time or full‑time and must be fleet safety certified. Primary Responsibilities (Driver) Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Daily collection of credit accounts Secondary Responsibilities (Driver) Store cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Success Factors (Driver) Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (back stock) and store equipment Essential Job Skills Necessary for Success as a Driver Communicate effectively and build strong relationships with customers, peers, and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience That Sets a Driver Up for Success Automotive parts experience is preferred Certificates, licenses, registrations Must have a valid driver’s license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will predominantly be walking or standing, talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment is primarily inside but occasionally outside with exposure to weather. Tasks such as installing batteries and wiper blades involve exposure to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate. California Residents Click Below For Privacy Notice We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Motor Vehicle Manufacturing and Retail Referrals increase your chances of interviewing at Advance Auto Parts by 2x. #J-18808-Ljbffr