Senior Onsite Technical Support Engineer (Escalations)
Collectors Holdings, Inc.
Collectors Holdings, Inc. is seeking a Technical Support Engineer to join the IT Service Desk. This full-time, onsite role supports high-severity escalations, partners with Engineering and Product, and improves observability through dashboards. You will mentor frontline staff and transform complex incidents into RCAs and actionable improvements. The position requires 5+ years in a technical support or SRE role, experience with authentication flows, networking fundamentals, and SQL with #J-18808-Ljbffr Collectors Holdings, Inc.
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