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Senior CX Insights Analyst - Complaints & Data

JPMorganChase

Wilmington, DE

JPMorganChase seeks a Business Analyst in Customer Experience Insights to analyze customer complaints trends and support reporting needs. The role involves using data analytics to deliver insights and solutions, working across teams to enhance customer outcomes. Key responsibilities include producing complaints reporting, supporting executive materials, and analyzing data for trends. Candidates should have 3-5 years of experience in business analysis and skills in data analytics tools like SQL and Tableau. #J-18808-Ljbffr JPMorganChase

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Vacancy posted 3 days ago
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