Senior CX Insights Analyst - Complaints & Data
JPMorganChase
JPMorganChase seeks a Business Analyst in Customer Experience Insights to analyze customer complaints trends and support reporting needs. The role involves using data analytics to deliver insights and solutions, working across teams to enhance customer outcomes. Key responsibilities include producing complaints reporting, supporting executive materials, and analyzing data for trends. Candidates should have 3-5 years of experience in business analysis and skills in data analytics tools like SQL and Tableau. #J-18808-Ljbffr JPMorganChase
- ...professional for the Customer Experience Insights & Strategy team. The role focuses on analyzing... ...intelligence and driving improvements in complaints reporting. Applicants should possess 3-5+ years in business analysis, strong data analytics skills, and advanced proficiency...DataSeniorComplaints
- JPMorgan Chase is looking for a Business Analyst in Customer Experience Insights. This role focuses on analyzing customer complaints, producing insightful reports, and driving improvements... ...business questions into actionable data insights. The ideal candidate will have 3-5...DataComplaints
- JPMorgan Chase & Co. is seeking a Data Visualization Associate Sr in Wilmington, DE to enhance customer experience... ...analytics. The role focuses on analyzing customer complaints data, providing reporting insights, and collaborating with cross-functional teams. Candidates...DataSeniorComplaints
- The Customer Experience Insights & Strategy team is dedicated to integrating... ...and experience health. As a Data Visualization Associate Sr in... ...a primary focus on customer complaints (trend, severity, volume... ...complaint volumes. Support other CX data mining and reporting such...DataSeniorComplaintsWork visa
- The Customer Experience Insights & Strategy team is... ...health. As a Business Analyst in Customer Experience... ...primary focus on customer complaints (trend, severity, volume... ...business questions into data views, build scalable reporting... .... Support other CX data mining and...DataSeniorComplaintsWork visa
- JPMorgan Chase & Co. is seeking a Business Analyst in Marketing Operations. In this role,... ...with marketing execution, end users, and data teams to analyze and document business requirements... ...ensuring the delivery of actionable data insights. A Bachelor's degree and 3 years of...DataSenior
- ...jumpstart your career with us. The SAP Supply Chain Master Data Senior Analyst is responsible for the creation, maintenance, and deletion... .... Conducts investigations to address stakeholder complaints. Makes use of specialized knowledge to assist customers...DataSeniorComplaints
$49.77k
...Senior Complaints Coordinator - FDO Escalations Work from home opportunity with Capital One Customer Operations. This role offers the convenience... ...internet connection that is not supplied via cellular data or hotspot A private network that is password protected...DataSeniorComplaintsFull timePart timeWork at officeLocal areaWork from homeHome officeFlexible hours- TwinThread is seeking a Senior Product Associate focused on data privacy in Wilmington, Delaware. The ideal candidate has over 3 years of product management experience and a strong grasp of the product development life cycle. You will work cross-functionally to drive innovative...DataSenior
- ...experiences for the segment. Your role involves using data analysis skills, strategy experience, and customer insights to quantify opportunities and support optimization... ...friction. Measure and monitor the impact of CX enhancements using KPIs to drive iterative optimization...DataSeniorContract work
- A national rail service provider is seeking a Lead Data & AI Specialist to lead the design and operationalization of data and analytical assets. The role involves coordinating cross-functional teams to enhance data quality and governance standards, mentoring other specialists...DataSenior
$49.77k
Capital One is seeking a Senior Customer Service Coordinator to provide exceptional service while working remotely. This position requires strong problem-solving skills, effective communication, and a focus on customer satisfaction. Candidates must have at least 3 years...SeniorComplaintsRemote jobFlexible hours$123.6k - $206k
...alignment with IS's growing investment, we are seeking an IS Senior Data Management Lead candidate to be responsible for providing guidance... ...stakeholders. Analyze large data sets to derive business insights to drive tangible business value. Understand and adhere to...DataSeniorWork experience placement$17 per hour
...customer calls, emails, complaints and inquiries... ...information, service orders, data, reports, and the like.... ...learn more. #HbM6349 Seniority level Seniority level Entry... ...Service Coordinator - CX Solutions Philadelphia,... ...a new way. Experts add insights directly into each article...DataComplaintsHourly payContract workPart timeWork from homeDay shift- A major financial services firm is seeking a Data Visualization Senior Associate to join their Finance Data & Insights Team in Wilmington, Delaware. The role involves developing dashboards using Tableau and Alteryx and optimizing SQL for large datasets. Candidates should...DataSenior
- ...Officer II in Wilmington, DE to enforce labor standards across the state. The role includes investigating complaints, advising stakeholders on labor laws, gathering data, and preparing reports. Eligible for telework as per Delaware’s Alternative Work Arrangement Policy,...DataComplaintsRemote work
- Insight Global is seeking a Senior Technical Business Analyst in Wilmington, Delaware. This role will support a large-scale system conversion by collaborating with engineering teams to translate complex data and API requirements. Candidates should have strong experience...DataSeniorWork at office
$49.77k
Capital One in Wilmington, DE, is hiring a Bilingual Senior Complaints Coordinator for a work-from-home role. Candidates must have 3+ years of customer service experience, along with proficiency in Google Suite or Microsoft Office. This position requires strong problem-...SeniorComplaintsRemote jobWork at officeWork from home- ...Card Marketing Activation & Transformation team is seeking a data‑driven Business Analyst to automate and scale executive reporting (monthly... ...detection prompts) to reduce manual effort and accelerate time to insight. Establish quality checks, data lineage, and...DataSeniorWork at officeWork visa
- Corporation Service Company in Wilmington is seeking a Senior Information Security Analyst to join its IT risk oversight team. This critical role focuses on managing risks related to Technology, Data, Cyber, and AI within financial services. The successful candidate will...DataSenior
- Citi in Wilmington, Delaware is seeking a skilled Senior Analyst for Wealth Management. This role focuses on data analytics to support strategic decisions and drive initiatives for the growth of the NAM Citigold business. The successful candidate will leverage advanced...DataSenior
- ...Delaware is looking for a seasoned analytics advisor to assist senior executives in driving strategic workforce decisions. The... ...experience in analytics, a proven ability to influence through data-driven insights, and exceptional communication skills. This role includes...DataSenior
- ...its Freedom product team. You will manage the Freedom Quarterly Customer Engagement Program and enhance program engagement through data analysis and cross-functional collaboration. The ideal candidate will have strong analytical skills, a strategic mindset, and experience...DataSenior
- A prestigious law firm is looking for a seasoned Privacy and Data Protection Partner to expand its practice in Wilmington, DE. This role requires strong expertise in privacy laws and the ability to provide strategic guidance to clients across various industries. The firm...DataSenior
- A leading technology firm in Delaware is seeking a Senior Technical Lead to oversee technical projects involving SQL and Python. Key responsibilities include designing databases, conducting data analysis, and automating processes through Python scripting. The ideal candidate...DataSenior
- Capital One is seeking a Senior Associate for Product Management in Wilmington, DE, focused on enhancing how Bank Data is published and consumed. This role demands a curious, action-oriented individual who thrives in collaboration and innovation. Responsibilities include...DataSenior
- ...Wilmington, Delaware. This role focuses on small molecule drug discovery and involves designing and executing in-vitro assays, analyzing data, and collaborating across teams. The ideal candidate will have a Master’s or Ph.D. in a relevant field with laboratory research...DataSenior
- ...Search is looking for a Privacy Technology Litigation Attorney in Wilmington, DE, to represent clients in complex litigation surrounding data privacy and cybersecurity. Candidates should have a Juris Doctor (JD) degree and be bar admitted in Delaware, with a strong...DataSenior
- ...Sr. Associate to enhance HR decision-making through analytics. In this role, you will work closely with senior executives to provide actionable insights, drive data-driven outcomes, and support workforce strategy. The ideal candidate will have over 3 years of experience...DataSenior
- A leading consumer finance company is seeking a Senior Analytics Talent Acquisition Advisor in Wilmington, DE. This role involves leading... ...competitive markets. Strong stakeholder management skills and a data-driven mindset are essential for success in this dynamic...DataSenior
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