Senior Field Service Representative

Senior Field Service RepresentativeEaton's Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team.The expected annual salary range for this role is $97000 - $142000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.What You'll Do:In this role, you will:Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergenciesManage small projects independently and lead FSR teams on larger projectsGenerate timely and accurate service reports on work, product performance, and warrantiesProvide recommendations for improved electrical systemsCultivate strong relationships with customers, team members, and partnersMentor less experienced technicians.Position Success Criteria:Successfully complete and maintain compliance with Eaton's safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge examsSubmit to periodic customer required background and drug screeningsMust have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirementsThis position requires you to drive an Eaton vehicleUnderstands 3-phase power systems and low, medium, and high voltage power distribution equipmentPerforms physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.Ability to obtain and maintain a valid TWIC cardProficient with hand and power tools for equipment assemblyStrong problem-solving and logical thinking skillsQualifications:Basic QualificationsHigh school diploma or higher with a minimum of 3 years of experience evaluating and servicing electrical distribution or control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systemsExperience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems?No relocation offered, candidates within 70-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitationEaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc.This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current, unrestricted driver's license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.